“Today I entered this location and needed help finding an item... Tino made it his mission to find it even though he was assigned to the front of the store. When he exhausted all the possibilities that he knew of, he inquired of another and Mason took over the hunt for my item. Mason took me directly to the product and explained how they merchandise items in the ad. Both men were absolute gentleman and carriedon a friendly conversation while searching. When I referred to Tino by name he responded by asking my name as well.😁 This personal approach was so nice...I felt noticed and heard, plus respected! Mason later saw me and my family at the self checkout and without us even asking stepped up and scanned what was in our cart to help us out. The lines weren't busy... he just chose to be kind and helpful. I felt valued, and again respected. I have lived in many states and have shopped many Costcos and by far the customer service and exchange is personal and phenomenal at this Costco! What stood out to me the most is the kindness that was demonstrated from both of these individuals, felt natural and intentional... not scripted. Kindness is a choice and these men chose kindness and my family benefited! I hope these individuals get a shout out because they marked my day with kindness and joy...I left a RAVING FAN!”
“I get Rx filled at this Sam’s Club. The pharmacy team consistently ensures prompt, efficient service. The Pharmacists ensure that all questions and concerns with Rx are fully explained. I appreciate quality service and this pharmacy deserves 5+ stars.”
“Tamaria has put everything into helping my family! We had a whole issue with our Sam’s credit card and she did her absolute best to resolve our issue. Then we had a return later in the week and she was the first employee to make sure we were taken care of. Thank you so much for your attention and care! My family and I appreciate all of your assistance Tamaria!”
“Went to Costco tire center with a screw in my tire. I had the best customer service yet. I had previously replaced my tires and ended up running over a nail. Vinnie was able to get my tire replaced under warranty and was super polite the entire time. They did not have my tire in stock but was able to order it the next day and get it replaced.”
“Byron and Austin in TVs/Electronics are the real deal. Holler at them for advice and assistance on anything in that section. Chicken bakes always delish on the way out. All in all a solid Costco with good deals and good displays”
“For the life of me I don't understand why everyone paying with electronic funds isn't using the mobile app! That's the simplest way to get the most out of your shopping experience by skipping those ridiculously long lines! I use the curbside service often as well! I never have problems here except when they run out of inventory on certain items. Otherwise, it's my bulk shopping go to!”
“For the life of me I don't understand why everyone paying with electronic funds isn't using the mobile app! That's the simplest way to get the most out of your shopping experience by skipping those ridiculously long lines! I use the curbside service often as well! I never have problems here except when they run out of inventory on certain items. Otherwise, it's my bulk shopping go to!”
“Byron and Austin in TVs/Electronics are the real deal. Holler at them for advice and assistance on anything in that section. Chicken bakes always delish on the way out. All in all a solid Costco with good deals and good displays”
“Ty was sooooo patient with me, very sweet and she wasn’t aggressive at all, I give her 10 stars. I am not ever tech savvy but the way she explained everything made it so much easier for me to understand. I will come to her each and everytime!”
“The auto folks are absolutely life savers! We had a flat 30 miles away between Atl and Augusta and so i had to put the spare on and make it to Augusta. We had bought the tires at Sams in Newnan, but today had another 90 miles to go to get to my Father in Law to help with his dying pup, so time was of the essence! The Auto team immediately received us and took the tire to see if it was patchable Luckily it was and they had us in and out quickly and had us on their way with a smile! I cant thank them enough for being so helpful today and doing a great job! Thank you!”
“For the life of me I don't understand why everyone paying with electronic funds isn't using the mobile app! That's the simplest way to get the most out of your shopping experience by skipping those ridiculously long lines! I use the curbside service often as well! I never have problems here except when they run out of inventory on certain items. Otherwise, it's my bulk shopping go to!”
Sam's Club, the Walmart-owned warehouse retailer, announced it's launching pizza delivery nationwide, bringing its popular $8.98 Member's Mark 16-inch Hot Baked Pizza straight to customers' doorsteps. By the end of May, all Sam's Club members can order the oversized pies for express delivery through the retailer's app or website.
When it comes to buying appliances, people who prioritize price over other factors end up less satisfied in the long run. That's what the J.D. Power 2024 U.S. Appliance Satisfaction Study found out. Shoppers who bought appliances on sale just because of the low price had an overall satisfaction score of 714 out of 1,000. But those who looked for long-term benefits like energy savings or good warranties were much happier, scoring 777 and 770.