The Xfinity Store by Comcast in Augusta, GA, located at 222 Robert C Daniel Jr Parkway, offers a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. The store generally has a light atmosphere, with staff members who strive to be helpful despite the challenges posed by company policies and high customer volume. Some customers have expressed dissatisfaction with Xfinity's service and policies, mentioning that issues often require in-store visits rather than being resolved over the phone. However, many reviews highlight specific staff members, like Jason and Nikita, who provided exceptional customer service and support, particularly during service transitions from other providers. While there are mixed experiences regarding the overall service quality, the store's employees are often praised for their professionalism and patience, making a positive impact on customers' experiences. Overall, the Xfinity Store aims to assist customers with their telecommunications needs while navigating the complexities of the company's policies.
If you don't like your job, find a new one. Horrible service.
July 2026
I was helped by someone named Rock. He was very polite, very informative and gave me great recommendations.
July 2026
Nick was amazing! His smile, voice, and entire demeanor made me feel so welcome and at ease! He was also quick and efficient. I was in and out in less than 15 minutes!
