CVS Pharmacy® in Austell offers convenient health and wellness services with a focus on customer care. The staff is known for being helpful, friendly, and professional, ensuring that customers receive good service both in-store and over the phone. Many customers appreciate the courteous and caring attitude of the employees, whether they are at the cash register or in the pharmacy. The store provides a wide range of products, including prescriptions, vaccinations, personal care items, pet toys, and healthier snacks, making it a one-stop shop for many needs. Most locations are open seven days a week, with options like same-day delivery and free CVS® Pickup for online orders, helping busy customers save time. The pharmacy staff generally do their best to assist, though some customers have noted challenges such as long wait times, frequent out-of-stock items, and limited drive-thru availability, especially when nearby stores close. Despite these issues, many customers find the store reliable for their pharmacy needs and value the weekly deals and personalized savings through the ExtraCare® program. Overall, CVS in Austell is a place where customers feel cared for and can find what they need with good service and convenience.
Always have great deals available. If you have Rewards plus, which costs $5 per month, you get $10 per month to spend on merchandise.
June 2026
This is the worst CVS location that I’ve ever shopped at. I gave them two chances, but after the way my question was handled in store yesterday, I just transferred all my Rxs to a different retailer. Consistently poor customer service skills at this location.
June 2026
I have to give a huge shout out to Amanda! She provided amazing customer service and took the time to help me find exactly what I needed. Her kindness and willingness to help made my visit a great experience. Thank you, Amanda!
