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October 2024 by G
Just had a great experience with Kevin and his team at 1st Action Services. They promptly responded to our request when we had roof and water damage following Hurricane Helene. They came out quickly, assessed the damage and advised us on the appropriate next steps. Would work with them again if we find ourselves in a similar situation.
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September 2024 by Valerie Bartlett
Fantastic job! Very professional. Would definitely recommend!
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September 2024 by Shani Brown
Well, companies like, 1st Action Services hopefully you will never need for it means, there has been disruption and inconvenience in your life. With that said, if you end up in such a situation, you want 1st Action Services to be the company that supports you in your pivot and getting you back on track to a healthy and normal life.
From the after hours answering service to the boots on the ground technicians, the service, care, interest, workmanship was top notch. I even got a call from Mike the owner making sure I was okay. Bridgette, office leader, took charge in getting me organized, triaging my situation and getting me over to Kevin, Service Manager. Kevin, sent Cody who was extremely professional, knowledgeable, friendly, and, detailed in assessing the damage and creating a project plan. The crew consisted of Douglas, Mariano and Marco. They were a well oiled machine! I had no idea what I would need or what would be next, nonetheless, from Kevin and Cody's assessment and plan, the men executed proficiently.
I appreciated the respect this company overall showed me and my assets. They anticipated my needs and helped me consider next steps as well. My experience overall with 1st Action Services has been more than excellent. If you are ever in a position where you need a company to help with remediation, and restoration, this is the company to choose. They are a good mix of intelligent, caring, proficient, kind, and professional!
They get my fully endorsement!
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September 2024 by Paula Adkins
I was very satisfied with the response time and thoroughness of the work performed by 1st Action. I recently had some water damage on the 2nd floor of my home. A team was here within a couple hours of the initial call. Their prompt mitigation made a bad situation more manageable and less stressful. Their team was very professional and courteous. An employee even came back the next day to ensure everything was drying out properly. Highly recommended!
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September 2024 by Ard Crebas
We had a great experience with 1st Action Services remediation and mold removal teams. Communication with the office as well as the various crew members was excellent and they were great at keeping us informed about timelines and next steps. They also kept us well informed about their communication with the insurance company.
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September 2024 by Eli Wingo
1st action services was great! They responded quickly when our house flooded and Kevin worked hard to get us repaired and ready to go in a timely manner! The repairs and mitigation work was done quick and efficiently with great results! Great company with great people who work in it! Highly recommend!
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August 2024 by Jason Prescott
1st Action Services did a great job cleaning up and disinfecting our crawl space after a septic line broke. Kevin, the site supervisor, came out the same day we called. He formulated a clean up plan and put it into action the next day. 1st Action Services provide our insurance company with a very detailed report allowing for a quick resolution to our claim. I would highly recommend 1st Action Services, they were the best part of a bad situation.
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August 2024 by Sunnie Temp
My site supervisor for our project, Kevin, was AMAZING. His professionalism and excellent communication made our project run very smoothly! It’s getting really hard to find such incredible service and I’m so happy we had Kevin in charge from start to finish!!
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May 2024 by AL Sanders
I can’t say enough good things about the 1st Action Team. They were prompt, professional, very knowledgeable and caring. The transition to recover from a natural disaster at our home took a physical toll on our home and a mental toll on us. 1st Action has been key in helping us process all of this. So very glad to have met and worked with them. We HIGHLY recommend them.
Best Regards,
AL and Rosalind Sanders
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May 2024 by Jacqueline Vongsamphanh
Thank you..I'm very grateful and appreciative ?? for your care and expediency!!
Means a lot to minimize damage and to help put me at ease and to accommodate n maximize efficiency of units to eliminate more damage like mold , time, wood damage, removal and replace. Dreadful incident but good be so much more worse. I’d give 5 of 5 stars-proficiency, knowledge, expertise, workmanship, expediency. The care and thought that went from a friend for this referral, gave me the confidence that I’d be taken care of..in this world where customer service is not quite what it used to be, 5 of 5 stars…
Highly recommend and so pleased overall because other companies have not represented their companies well in workmanship, professionalism. They simply took advantage of where you live, if you’re single and running a household and God forbid, if you’re a woman.
With this, I’m overjoyed that they exceeded my expectations. Kudos, Ist Action Services!!
A job well done…from the owner, mitigator, staff and to Jonathon, Onsite-service provider-professionalism, courtesy , care, thought, execution_exceptional!! You’ve a jewel in hand! Well-deserving of raise i see soon! To be exceptional_a great owner, and to be really phenomenal, it’s staff..we need more of this especially in our business and service industry.
JV March 2024
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February 2024 by Accucoat LLC
Water heater decided to flood my basement. The team came quick, worked together and were very cordial. I trust them and would work with them again, should the need arise.
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October 2023 by Amber Upton
The owner, Charles was prompt in handling our issue, he was trustworthy and knowledgeable. I appreciate the way he took care of us. We'll definitely use him again, and refer our customers and friends as well!Service: Mold inspection
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February 2022 by Betsy K.
When you have a flooded basement, you need response. This company's personnel were always on time, notified us well ahead of arrival, and kept us informed every step of the way. Would use them again in a heartbeat if, God forbid, we needed their services.
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November 2019 by J D
Top notch services!
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November 2018 by Janice Tompkins
First Action Services came to may house to solve a water problem I had in my basement. Clean and organized, they cordoned off the area and dried it out, treated everything and made some recommendations. Call them first. Charles Rayhall and Justin were very professional. I will use them again.
