Pep Boys at 3829 Austell Rd, Austell, GA, is a trusted auto service and tire shop with over 100 years of experience. Customers appreciate the friendly and professional staff, including team members like Jeremy and Chris, who are known for their helpful and honest service. The shop offers a wide range of services, including oil changes, tire repairs, tire replacements, and new tires, often providing same-day service to keep vehicles moving. They also handle auto repair and maintenance tasks such as brake repair, battery replacement, and inspections. The staff take time to explain issues clearly, even on complex electronic systems, making customers feel informed and cared for. The shop is well-stocked with parts like brake pads, enabling quick turnaround times, sometimes within just a couple of hours. They service all vehicle types, including hybrid and electric cars, and show appreciation for military service with discounts. Overall, Pep Boys Austell Rd. is known for fast, reliable, and customer-focused service, making it a go-to place for vehicle maintenance and repairs.
Vehicle was checked to confirm. Service was done to recharge the system.
June 2025
Good customer service. One of the guys at the front desk was a bit of a jerk early on when I was waiting for my truck but later mellowed out. Chalked it up to a bad moment. Good at relaying the process info on repairs. Would recommend.
June 2025
These guys have never let me down. I've been coming to Pep Boys (first Mableton and now Austell) for years for all of my vehicles. Chris and the team are always great to work with - honest and helpful.
