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8:30AM - 5PM
2847 Veterans Memorial Hwy SW, Austell
Post Offices
“This has been my post office for a little over a year. I typically just drop off my packages. Maria is always here with great energy! The service is always fast and efficient. I love it here.”
“Amazing service, very friendly. 5F Church on Instagram & YouTube check it out everybody it'll change your life forever! Different than any church you've ever seen. God will heal you and set you free from anything. Watch online. God bless. Loved this USPS!”
“I would like to give a very special thank you to Charm for going above and beyond her call of duty and asisting us with a very important matter. Charm went above her call of duty and was indivudals like her should be celebrated. Thank you”
“This review is based solely on my experience with the passport service. Like many other reviews mention, Mr. Danny is incredibly efficient, hardworking, and kind — truly a rare example of genuine customer service and old-school work ethic.
We came here after scheduling an appointment at another USPS location where we were told the passport agent was out for two weeks, despite appointments still being available online. We were advised to come here for a walk-in, and I’m so glad we did.
They accept walk-ins from 8:00–8:30 a.m. We arrived at 8 with four people ahead of us, and we were the last of the walk-ins to be completed that morning. Get there early if you plan to walk in — and be sure to say hi to Danny. Salt of the earth!”
“Great experience at USPS Douglasville! De helped with my fingerprints he was kind, patient, and had such positive energy. Made everything quick and easy. Thank you!”
“Always have a positive experience. There is an amazing gentleman that works there and is always there when I go in. He's the sweetest, nicest, happiest man I have come across in a long time!! He's the best!!! And deserves a lot of praise!!”
“Ms. T was the nicest and most helpful person ever. She was friendly to me and every other customer she helped. I've never mailed a package before and she was very understanding and helpful”
“Great customer service and it’s never an issue with parking or getting in and out. Those ladies work extremely hard with no extra help. I honestly feel bad for them but they do their work and don’t complain with a smile.”
10AM - 1:45PM 2:15 - 4PM
3315 S Cobb Dr SE Ste 700, Smyrna
Post Offices
“So often we complain for poor service but I would like to take this opportunity to recognize Ms. Marva for her unrelenting professionalism, patience, promptness at getting us through the line and personable demeanor.
I have used this post office numerous times since it is near my office. Each time I’ve witnessed Ms. Marva’s forever smile and dedication to ensuring each of us a positive experience.
Ms. Marva is a breath of fresh air in a time that we seem to have normalized poor service.”
“I just ran into this post office and was hesitant because of the negative reviews. It was the fastest experience I’ve ever had at the post office and the woman at the desk was so nice and so helpful. Great customer service and super informative. This will be my local stop for sure.”
8:30AM - 4PM
2024 MacLand Crossing Cir SW, Marietta
Post Offices
“I had an issue with the online tracking for a package of mine, I called this P.O. and was on the phone with a human being who solved my problem in less than 5 minutes! Can’t find that kind of service anywhere anymore”
“I had a great experience here. Note: I was only mailing a Priority Mail letter, not getting a passport or anything like that. I walked in around 4:20 in the afternoon expecting a long line, but was able to walk right to the front of the line. The young lady who helped me was very nice, as was the guy working with her. We joked and I left with a smile. This was my first visit here and it's not close to my house, so I probably won't visit often, but my customer service experience was ideal.”
“Hallo I'm from Italy, my car plastic replacement Is stopping in post office of Atlanta, I don't know notice. There Is not at email for contact office. Someone help me?”
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“Mr. Michael is the absolute best!! You dont find customer service like that anymore. Spoke well with positive interactions, friendly, & willing to help. Think he’s been with USPS for a while. He looked familiar from a previous visit. Not sure about the internal stuff, but for a service associate he’s the man. No debate! Im literally sitting in the parking lot of this location to type this review. I’ll gladly bypass the office on Floyd Rd to come see him at this location. Thanks Mr Mike!”