Cellular Sales, a local Verizon store located at 3961 Floyd Rd., offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+, as well as explore Verizon plans, wireless accessories, exclusive services, and current promotions. The staff are praised for their knowledge, patience, and excellent customer service. One customer appreciated a representative who answered all questions and even helped lower their monthly bill, while another commended staff for going above and beyond to understand their needs. Several reviews highlight individual team members, describing them as friendly, well-informed, and dedicated, making customers feel comfortable and valued. The store recently underwent renovations, creating a welcoming environment. Visitors often find the staff to be expert and non-pushy, ensuring a positive experience. Overall, the Verizon store in Austell is recognized for its helpful staff, good service, and a variety of options to meet customer needs.
You ROCK Austell Terrell Johnson! Thanks so much for providing my sister and I will top customer service. As seniors, you took your time through completing an oral assessment of our cellular phone needs. You showed us a variety of cellular phones and carefully explained the benefits of each phone. You used simple terms,... read full comment
August 2026
Banks made the whole switch pretty painless. We got new phones and ported our numbers in. He was helpful, patient with our questions, and made sure everything was set up correctly before we left. Really appreciated the service and would definitely recommend working with him.
July 2026
James helped us upgrade our phone, extremely courteous and considerate, easy to work with.
