Cellular Sales, a local Verizon store located at 3961 Floyd Rd., offers a friendly and helpful in-person Verizon Wireless experience. Customers can get assistance upgrading their Apple iPhone, Samsung Galaxy, or Motorola edge+, as well as explore Verizon plans, wireless accessories, exclusive services, and current promotions. The staff are praised for their knowledge, patience, and excellent customer service. One customer appreciated a representative who answered all questions and even helped lower their monthly bill, while another commended staff for going above and beyond to understand their needs. Several reviews highlight individual team members, describing them as friendly, well-informed, and dedicated, making customers feel comfortable and valued. The store recently underwent renovations, creating a welcoming environment. Visitors often find the staff to be expert and non-pushy, ensuring a positive experience. Overall, the Verizon store in Austell is recognized for its helpful staff, good service, and a variety of options to meet customer needs.
You ROCK Austell Terrell Johnson! Thanks so much for providing my sister and I will top customer service. As seniors, you took your time through completing an oral assessment of our cellular phone needs. You showed us a variety of cellular phones and carefully explained the benefits of each phone. You used simple terms,... read full comment
May 2026
Latonya Sanders went above and beyond to resolve a problem with my Verizon service. Hope you have the opportunity to have her assist you with your Verizon needs.
Brian was able to solve a problem that had been occurring since I started using Verizon.
April 2026
They told me all my options and didn't pressure me to upgrade. Was able to go to the same rep I had before... the team at this location is always helpful! Thanks, Mr. Davidson.
