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“Latonya Sanders went above and beyond to resolve a problem with my Verizon service. Hope you have the opportunity to have her assist you with your Verizon needs.
Brian was able to solve a problem that had been occurring since I started using Verizon.”
“Although, I waited a while due to them being understaffed, Emmanuel was full of positive energy. He made sure I got exactly what I needed and I appreciated his presence in being helpful through and through. He never showed any disinterest or irritation with me. The service was great!”
“i just wanted to give a Big thanks to John! He got all my pics and videos on my new phones,my mom recently past away and got me all the pics of her that i thought i lost!! your a truve savior! thanks again!!”
“We have just switched to 5G internet and have encountered a bit of an issue connecting one of our devices at home. Sona was very attentive and responsive to our inquiries. She gave us alternative solutions to try at home. She went above and beyond by getting a similar device and showed us how to do it. She's very technical proficient and explained tech issues simply. Our device is working now. Thank you Sona! You're a 5 star all the way!”
“When I arrived, I didn’t have to wait on anybody to help me. The guy walked right up to me and he was very knowledgeable about the product. He was selling all in all. It was a great visit.”
“Aj really helped me out today. He took his time and went out his way to make sure I was satisfied with getting a new phone today. He had excellent customer service and a great sense of humor. We talked and laughed the whole time. I was definitely satisfied and happy when I left the store today thanks to Aj.”
“Jossie went ABOVE & BEYOND to take care of me today. I came in needing 4 phones put on my account and she jumped right in excited to provide the solution I needed.. Amazing Customer Support and Service..”
“Cesar was very helpful through my process of getting into my metro account so that I can receive my transfer pin. I had a mishap when I transferred carriers and my transfer pin was wrong and he was willing to be on the phone with customer service for me!”
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“I been crying all day. As soon as I called phone repair. Diesel was able to assist me with my phone. I came in and he was able to get the job done when I say I’ve been crying all day all day. Thank you.”