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March 2024 by C T
Great service and exceptional products.
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March 2024 by Kristin Phillips
We've been clients for 3 years now for my two sons, renting-to-own a violin (which we've already upgraded once) and a double bass. The customer service here is wonderful. I recently brought back a bow that had broken. I knew this wasn't covered under our insurance, but they informed me the bow had clearly failed (which they could tell from the way it broke) and they replaced it immediately. The folks that work there are musicians, and so always have helpful advice. We found a double bass teacher for my son on their recommendation, and he's been great. Highly recommend this wonderful store!
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February 2024 by Evelin G.
It is always a great experience to come here. I have 4 children playing different stings instruments, and over the course of the years, we always come here, they are always super professionals and the instruments have great sound and quality. We highly recommended it.
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January 2024 by Tana Hall
Andrew, the owner, is efficient, very helpful and extremely knowledgeable. Using their rent to own program, my daughter has had 2 cellos that we have traded in and today we upgraded to a full size. We in and out of there in 15 minutes.Their program is great because you start out with a child small size and you go back and exchange it for a larger size with no cost. And they support you through the life of the instrument.
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January 2024 by Rynn Hall
I have been a customer for 4 years. Ronald Sachs always does a great job helping you find the best instrument fit for you. They have fast service and great deals!
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December 2023 by Tyson Jones
Wonderful opportunity to learn to play with quality instruments.
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November 2023 by N V.
TL;DR: I won't be back. I dropped off my violin for a new bridge and my bow for a rehair and a grip replacement. It took an incredibly long time to complete (about 3 weeks). The excuse I was given was that they were busy with the start of the school year. When I picked it up, the bow grip was not replaced, although it was on my bill. I. brought it to their attention, and I was told it would be rushed, yet it took an almost additional 2 weeks, during which period I had to call several times to check on the status. At least twice, they told me they would call back by the end of the day or the following day with updates, and they never did--I always had to call back. It felt like I was chasing them for their mistake and incompetence, which is never good. As for the quality of repairs, it seems like they use average materials (for bridges and bow hair). Not that great, but they also don't charge that much, so it felt like a fair trade. I also asked for a valuation on an instrument for trade in/to purchase a new one. I've played for almost 30 years and have a very solid understanding of instrument pricing and valuation. The estimate I was given was so off base that I can only conclude that (1) they aren't great at figuring out pricing OR (2) they give absolutely bottom dollar for trade ins and then pocket the additional money when selling the instrument for a much higher price. Based on the collection of instruments they have in store and the estimate they gave me, I can comfortably conclude that they are selling the traded in instruments at about 800% the amount they give the seller for the trade in.
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September 2023 by Moira Bridget
I have had many students show up to their first lesson with great playable and tunable rental violins from Ronald Sachs Violins in Avondale Estates. I recommend them highly for rentals! SO MANY other stores rent junk, so beware! I have a pretty strong feeling that based on their rentals' quality, an instrument purchase from this store would also be high quality. I enjoyed going in myself for the first time yesterday to purchase a bow and shoulder rest and received excellent service from one of the owners, Andrew. I feel lucky that this shop is in my neighborhood!
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September 2023 by Alfredo Lamboy Rivera
I have been a client for almost 5 years and I'm grateful for the care that they demonstrate to me and my daughter. They are trustworthy and always help us when we need a new violin size or when we need to repair or buy some accessories. The instruments are excellent and have a beautiful tune. The experience has also been excellent.
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September 2023 by K Murphy
Andrew, the owner, is incredibly knowledgeable, personable & patient. My daughter was upgrading to a full size violin with the intention of keeping it for years to come. Andrew was a pleasure to work with and was very insightful and helpful during the process. The process took months and we went to 3 different shops around ATL. At one point thought we were going to buy a violin from a different shop and were actually disappointed that we wouldn’t be purchasing from Andrew because we liked him so much! In the end, the right violin ended up being at Ronald Sachs and we were happy we were able to do business with him. We highly recommend this Ronald Sachs location and especially Andrew.
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September 2023 by Pretty Hippie
Talk about 5 star service! After discovering Ronald Sachs in Avondale, I wouldn't shop anywhere else. They always take care of our needs and provide the best sounding instruments. Top notch
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September 2023 by Morgan Massey
the owner, Andrew, is remarkable! he is highly knowledgeable in his field, very passionate, honest, and friendly. come shop all things stringed from him!
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September 2023 by Amber Dixon
After spending over 30 minutes to get serviced. after calling to verify they had the equipment I needed. After I was told total and I didn’t have it all on my debit card. I ran to my bank to add the additional funds I was missing. To then wait an additional 10 min. To only THEN BE TOLD THEY REQUIRE A CREDIT CARD!!!! Complete waste of time !!!!!!! And Brooklyn could care less. They have zero signage of these requirement!! It’s not printed in the door or even the application!!!! Total sucks!!!!!! Will never come back!!!
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September 2023 by Brooklyn L.
Always amazing service with the best sounding instruments. I highly recommend! I would give 5 stars!
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August 2023 by Moira N.
I have had many students show up to their first lesson with great playable and tunable rental violins from Ronald Sachs Violins in Avondale Estates. I recommend them highly for rentals! SO MANY other stores rent junk, so beware! I have a pretty strong feeling that based on their rentals' quality, an instrument purchase from this store would also be high quality. I enjoyed going in myself for the first time yesterday to purchase a bow and shoulder rest and received excellent service from one of the owners, Andrew. I feel lucky that this shop is in my neighborhood!
