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October 2023 by Dayana T
appointment 5pm I arrived at 4:30pm to check in because they told me that I could not arrive before or after because I would have to pay a late feed. They gave me the door at 5:17pm and paper work at 7:30pm. The next day the broker called me that I arrived at 5:18pm and was supposedly late and they charged me $300 dollars. I call receiving americacold and they tell me it was a mistake but they can't do anything. I mean I have to pay for the mess of shipping and receiving of this Company when I arrive on time for my delivery! Be careful drivers and take evidence of arrival and departure after doing your job responsibly they want to charge you
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October 2023 by Elizabeth Mourer
Well reviews of this place aren’t wrong been here at dock 6hrs still not loaded and they don’t allow overnight parking if by some miracle I get loaded in next couple hours without a 10 hr break it pretty much messes my whole schedule up … life of trucking sucks when these places don’t load on time!!!!
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September 2023 by Bub Withrow
Awesome staff, very easy to deal with, dock parking is very tight, but yard dog will spot trailers if asked because the dock area was designed for 40 foot trailers not 53 foot, great people
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August 2023 by Tim Swindler
My experience here wasn’t too bad. Definitely not as lax on appt times as other Americolds. Called to see if they’d take me a day early but they said could only come in early the day off. Gate and office opens at 0700. My appt was for 1000 but I was checked-in and on a door by 0715. When backing on dock leave doors closed, they open from inside. Started unload about 1040. They walk bills back out to you when done, around 1130. They do have bathrooms on site, but, see photos. No overnight parking.
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August 2023 by Artem Chikrin
Very bad loading experience. Came in for 3 pm appointment. Started to get loaded only at 7 pm. Was told they loaded me wrong somehow so waited till 11 pm for them to finish up. And all of that just for the load to be put mostly in the back of the trailer so I ended up overweight even with axles all the way back. Had to risk getting a violation because of that. Driver facilities are mess.
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August 2023 by vnv nvnv
For truck drivers this place not very good because will stay here for loading at least 10 hours and stage area 5 hours. If you will do restart this place always welcome, very friendly and understanding, always smile and happy face.
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August 2023 by Ronnie Tinsley
Place is clean and staff was nice but, they are short staffed and u will be here for a while. No over nite parking and the nearest truck stop only has 125 spaces. And at 10 pm no where to park. Clock exhausted and I’m still waiting for product to be counted. App was at 7pm got here at 6
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August 2023 by TruckingIsMyHustle
This is by far the worst Americold I've ever been to. I had a 10am appointment. I arrived at 8:30am. They gave me a door right away. After going in and asking when they were going to start unloading (3:30pm)They said that they didn't have room for the product. I heard them whispering about the upper management. Some guy assured me that he was going to tell someone to make room and unload me. Nothing happened. I go back in at 4:30pm and I tell them that my unit is now out of fuel. Mind you it's 100° and their product is supposed to be kept at -10°. They said that they have orders from upper management, that live unloads are not priority. Well upper management when you get your non priority load, it will be a little soft. I'm trying not to come back to this facility. Thanks for messing up the rest of the week.
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August 2023 by Don Rutter
I am here picking up a load of bananas for Walmart when I got here at 9:00 15 this morning my trailer was in the load mode at 9:30 the guy told me to come out hook up close the doors and your paperwork should be ready shortly went inside to check about quarter of 10 told me they would call me it is now almost 11:00 it's been an hour and a half in the paperwork is still not done the lady at the window just keeps telling me will call you when your paperwork's ready just sit in your truck I think the guy who loaded me was very nice the guards are very nice but the people who work the window are very rude especially the lady who is way overweight that sits there and all she does is play on her phone and watch videos and laugh and tell drivers just to wait in their truck not very professional for being a Walmart facility thank you for what y'all do Walmart's appreciate it and so do we have a great day
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June 2023 by Karan Sandhu
Gv 4 stars cauz everything is good but driver’s facility….. OMG
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June 2023 by Jermaine Peters
It has been a couple of years between loads from this Americold. Nothing has changed. Still professional and friendly people working here. The yard is still clean and organized. Great place. None of the usual shipper/receiver BS here.The best Americold I have visited.
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April 2023 by Malkeet Singh
Nice staff i was here for delivery lady at guard check she’s very nice and polite. Everyone was so nice my appointment was 3:30 pm i was out by 6:30pm
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April 2023 by Danny Tomlinson
Please send the employees from this location to other locations to teach them how to treat truck drivers never had such a positive experience at an americold
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March 2023 by Passionateone1999
Picked up load on a Monday. 11:00a.m. Arrived at 10:40. Docked at 10:55. Only one other truck in a door. (Dry Van) out at 11:40.
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March 2023 by April Price
Quick check in and check out. Sometimes, you have to go on a "53 foot goose egg hunt" but that's part of the job.
