Blue Ridge Mountain Outfitters provides a great customer service experience in a very well organized and clean store. The atmosphere is nice and the store is well stocked with a great selection of high quality brands, including excellent deals on sale items. Staff members are consistently friendly, fantastic, and delightful, acting with a personal touch that makes customers feel welcome. They generously spend extra time to explain product features or offer local outdoor advice, which has made a big impact on trips. The team is also highly trustworthy in safeguarding lost items, from a purse to a personal cap, ensuring they are safely stored or mailed back to customers. This outstanding care has saved trips and inspired deep gratitude, with visitors from near and far highly recommending the store for its customer friendliness and quality offerings. Many plan to shop again or visit frequently.
Great customer service experience here with Bryan. Explained to me the features of my new jacket I was purchasing and even helped to patch my other Patagonia jacket I was wearing that I recently put a small hole in. The store was also very well organized and clean!
March 2024
Pleasantly surprised at how well stocked this store is with high quality brands. I really enjoyed browsing the store and picking up a few items off the 50% off rack which were excellent deals. The salesman was very friendly. I am from Ellijay and will visit frequently!
February 2023
Ive been shopping here for the last 15 years, Ms Linda has always had a great selection and prices. Love this store
