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September 2023 by Hugiva Chit
From fl and have not had much luck catching trout on fly in the past. The guy at the counter spent time to tell us some spots and even look up on tva when the flows would be ideal in different parts of the river. Ended up catching quite a few browns and a couple rainbows. The extra time he spent really made a big impact on out trip. Will shop again next time we're in blueridge!
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September 2023 by Ursula B.
We recently took a train trip from Delano to Copperhill/McCaysville. While in McCaysville, we had lunch and afterwards stopped by Blue Ridge Mountain Outfitters to do some shopping. With the help of a very nice sales lady, my son found the perfect item he was looking for. As we hurried to catch the train, he realized that he had left his cap at the store. There was not enough time to go back. This cap was a gift from a special person and meant a lot to my son. I called the manager at the Blue Ridge location, and she graciously agreed to mail the cap to our home address. We are very touched and grateful for this. I can highly recommend this store for customer friendliness and a great selection of clothing.
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July 2023 by Andrew Ison
What a very disrespectful owner or run establishment. I own a real estate company and vacation rental company. I would never treat people this way. This man was so finicky about who walked in his shop. He then saw their drink which had a lid on it 2 very mature adults he asked them to leave his store. Take your business else where.
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February 2023 by D
Ive been shopping here for the last 15 years, Ms Linda has always had a great selection and prices. Love this store
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January 2023 by J B (JBmom)
Horrible customer service. Very rude lady that answered the phone. My son in law purchased shoes for my daughter. The sales person was very nice and helpful. He told my son in law, if there’s any issues to bring them back. They called to ask about what other shoes and told the lady on the phone what he was told. She interrupted him and said the sales person would never say that. Then proceeds to tell him that my daughter needs to wear better socks. All they wanted to do was to be able to get another type. The shoes were less than 2 weeks old. But, they purchased more elsewhere.
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November 2022 by Karel Burns
BRMO has the best selection of high end hiking and lounge wear. We did a ton of Christmas shopping for our teen age kids here. The staff were smiling and friendly. 10/10 would recommend.
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October 2022 by Andrew Carter
My Fiancé and I shopped this location and really enjoyed it! We overheard the manager of the store trying to truly lead an associate in such a nice and caring way. The selection is great on all their products and we will likely go back before we leave this weekend.
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September 2022 by Robert Sutton
I stopped in for a visit while on a hiking trip in the area recently. I have hiked all over the country and I love to visit outdoor outfitters. This store has an excllent selection of quality gear and the employee and I had a great conversation that was only cut short because I needed to get going. The App Trail is not too far away from Blue Ridge and you can definitely find what you need for a day hike or a longer hike here. Great store and friendly staff! I will be back in Blue Ridge soon and I will stop in for a visit!
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September 2022 by Radford Jackson
Rudest people I have met it a long time truly. If you want business have a little respect for your customers.
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August 2022 by Joey Exum
This store is great! The prices are fair and the staff is friendly. I was there on a Saturday and they were super busy. One of the male staff members was super personable and offered to help us. I was looking for a pair of shoes, but they were out of my size. We ended up buying 2 hats. They are handicapped accessible and have a 2 sided stoew with 2 wnteances. One sidenis gor the guude swrbicea the other is moe rerial.
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July 2022 by Trey Poirier
Went to the Mccaysville store on Sunday and the owner was there and let us in even though it was supposed to the closed. She was very kind and helpful. Then went to Blue Ridge store the next day and saw her again. She remembered us and was kind to my kid and asked where my other kid was. Really made us feel special. Great little store that had a nice selection. Love supporting places like this.
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May 2022 by Mountain Explorers
Great selection, but they willNot take reruns for a refund- only store credit. Doesn’t help me as I have only been to Blue Ridge once in my life. PleaseMake your policy more customer friendly.
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April 2022 by John Toutloff
Spoke to the young man at the register 3 times while he sloppily ate lunch over the counter without responding. Was warned that this store wasn't customer friendly, but it's still shocking.To the owner: before you respond defensively, consider all these negative reviews that various people from different walks of life have left you. You are the constant. We are the variables. Most businesses do not have this issue. Please reconsider your stance and improve the behavior of your employees and yourself, because it is certainly costing you both tourist and local business.
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January 2022 by Pisces G.
Great place. I bought a fleece pullover here and it has been the best one I have ever owned ! Ignore the "Mass Formation Karen" reviews - this place is awesome! If u don't like ppl not wearing masks in stores - go visit California or New York and stay the heck outta Blue Ridge!!!!
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January 2022 by Jillian Dragon
Horrific customer service with a blatant disregard for customer loyalty. Employees addressed us with a condescending tone and escalated our interaction to a level of contempt and aggression.