The CVS in Blue Ridge is a clean, well-lit, and easy-to-navigate pharmacy. It is open seven days a week to help manage pharmacy, health, and wellness needs, offering prescriptions, vaccinations, and a wide range of personal care and other items. The front counter staff are generally described as phenomenal, friendly, professional, and helpful, often providing exemplary customer service. Many employees work hard to help customers, with specific praise for their persistence in solving complex issues with insurance, benefits, and app problems to ensure customers get necessary items.
Shoppers appreciate the ability to zip in, find what they need, and check out quickly. The store offers reliable value through weekly deals and the ExtraCare program, where a yearly membership can lead to significant savings with amazing coupons and personalized rewards. Time-saving options like same-day delivery and free pickup are also available. While most staff are commended, one employee is noted for creating delays by talking instead of assisting customers, which can result in long lines. Overall, the store aims to make healthier happen and keep customers moving when life gets busy.
