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April 2024 by Chip Chandler
Class Act store!Thank you !
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April 2024 by Emma Jacobstein
I had a crazy problem with my phone where I could not update my iOS for months. I finally came to fix it because I could no longer use my watch. The Genius Bar staff even said they have never seen an issue like this before. It took over 2 hours to do the backup (100GB on my phone ?), several diagnostics, and update. Mahee was extremely patient and helpful through the whole process, and even stayed past his shift ending to help me. This whole situation was awful, but the team, especially Mahee, made it bearable and helped me reach a resolution. Thank you guys so much.
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April 2024 by Antony Gozaine
Great attention
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April 2024 by Decks Decks
Great customer service
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March 2024 by MARCEL BENNACER
i have upgraded my iPhone 13 pro, to 15 pro. i was told that i would not owe ATT&T anything. now ATT&T want to charge me for the 13 or wants the phone back. Apple told there is nothing they can do about it.
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March 2024 by aKaSh patil
The customer service at this location sucks , they make you wait 20 min when you want to buy an iPhone, when asked for another item they point you to checkout with another service agent. Complete waste of time!
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March 2024 by Angela sanchez
Grate, nice customer services.
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March 2024 by Krista M
This is the best Apple Store in Atlanta. Easy to access, friendly staff and great location.
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February 2024 by Surinder Champagnie
Technician was great only reason this establishment deserves a star.
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February 2024 by Brandon Mann
Can be very busy at times but this is one of the better Apple locations. Pretty easy to find and close to lots of other great shops. If you’re in the market for an Apple product, this is the store I would use. The customer service here is excellent. No complaints.
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February 2024 by Yolanda Marshall
Fast and friendly service
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February 2024 by YNA
I checked out the prices for the iPhone Pro 15 in both the 256GB and 512GB versions, and guess what? They're actually cheaper compared to India!That's an amazing deal! By the way, the staff at the store was really friendly and helpful, and the store itself was top-notch. It's always great to have a positive shopping experience.
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January 2024 by Celita Burgos
I was sent a replacement phone thru the apple care insurance, upon arrival the phone had a carrier lock which prevented me from activating the phone. Apple support send me to this store for help and didnt get any. Not even the manager Pierre attempted to help me solve this problem, telling me to just go back to my carrier, which didn’t make any sense because the phone was provided from apple. Went to another apple location and was helped to replace the phone with no problem. Very disappointed at this unprofessional store which didnt have any knowledge about anything. WELL NOT BE BACK WILL NOT RECOMMEND!
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January 2024 by jiano jung
good service
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January 2024 by Jobhani Puga Vega
No point in making an appointment. Will have you waiting there for 40 mins and help others who come after you