Apple Perimeter offers a mix of customer experiences, with many highlighting the helpfulness and professionalism of the staff. A recent visitor noted that despite an initially frustrating experience, a representative named Juan provided excellent service and a positive attitude, turning the situation around. Another customer brought in a phone for a battery change but encountered some issues when a technician accidentally damaged another part. While the store staff were friendly and resolved the problem by ordering the needed part, the delay caused inconvenience for the traveler. On a positive note, Johandy received praise for her courteous and professional assistance during an iPad mini purchase, marking her as a standout representative. Although some customers faced longer waits despite having appointments, they reported satisfactory service once attended to. One visitor had a quick upgrade experience for their iPhone and iPad, completing the repairs within an hour. Overall, Apple Perimeter is characterized by a mix of efficient service and some occasional hiccups, but the staff's willingness to assist shines through.
Made our appointment day of, and we were helped almost immediately upon coming in. Jordan was excellent and personable while going over the diagnostic and was transparent with the time for repair. Good job to all the employees here regardless of the A/C status and shout out to Ross for repairing and making my phone feel... read full comment
June 2026
Honestly this was a zero star experience but Fuad rescued it. If you’re going to use the notes app to create a cue, be accurate. I suspect we were lost in the shuffle.
June 2026
Kind and helpful stuff but ridiculous waiting times. They at critically under-stuffed compared to other experiences. We will not use their services in the future and choose to travel farther to Lenox
