Apple Perimeter offers a mix of customer experiences, with many highlighting the helpfulness and professionalism of the staff. A recent visitor noted that despite an initially frustrating experience, a representative named Juan provided excellent service and a positive attitude, turning the situation around. Another customer brought in a phone for a battery change but encountered some issues when a technician accidentally damaged another part. While the store staff were friendly and resolved the problem by ordering the needed part, the delay caused inconvenience for the traveler.
On a positive note, Johandy received praise for her courteous and professional assistance during an iPad mini purchase, marking her as a standout representative. Although some customers faced longer waits despite having appointments, they reported satisfactory service once attended to. One visitor had a quick upgrade experience for their iPhone and iPad, completing the repairs within an hour. Overall, Apple Perimeter is characterized by a mix of efficient service and some occasional hiccups, but the staff's willingness to assist shines through.
Went in and upgraded my phone. I was dealing with T-Mobile issues but every team member at the Apple Store did everything in their power to help out! I appreciate their patience and even dealing with T-mobile customer support to get my issue resolved!
September 2026
Small and crowded. Got help immediately but took him 30 minutes to return after after he was supposed to be checking on a product for me. And this is not an exaggeration I Literally timed it.
August 2026
Looks the same as every Apple Store everywhere, but the location is convenient and the service is great. Charlie was a big help trading in to an upgraded iPad, and he went above and beyond to get us the maximum amount for our trade-ins.
