Pep Boys Auto Service & Tire Shop, located at 3884 Peachtree Rd NE, Atlanta, GA, is known for its excellent customer service and professional auto care. Customers appreciate the knowledgeable staff, including team members who provide clear communication and helpful service. Many reviews highlight the efficiency and quality of work, whether it's for routine maintenance like oil changes and brake repairs or more complex issues. The shop specializes in tire services, offering new tires, tire repair, and replacement, often completing services on the same day. Customers have noted the convenience of timely service and the ability to handle unexpected challenges, such as finding cost-effective parts. The experience at this Pep Boys location stands out compared to others, with customers reporting lower prices and a friendly atmosphere. The team is also capable of servicing hybrid and electric vehicles, ensuring that all customers receive reliable care. With over 100 years of experience, Pep Boys remains a trusted choice for auto service in the Atlanta area. Appointments can be easily made by phone or online, making it convenient for anyone needing vehicle assistance.
Staff was polite. They were short staffed. But seemed to work quickly. Seemed to only be able to work off appointments.. which were .. not timely. Will give another chance another day.
June 2024
Was accidentally double booked with on line reservation but received call in morning explaining the situation and various options to provide service without inconvenience. Service completed timely.
June 2024
I had my vehicle towed here and had a great experience. They were quick communicative and even found a less expensive part for me. I will definitely be coming here in the future.
