Kings Colonial Ford, Inc. is highly praised for its friendly and helpful staff, making each visit a positive experience. Customers appreciate the dealership’s quick and efficient service, whether it’s completing recalls or assisting with vehicle issues. The service team is known for being professional, attentive, and accommodating, often going above and beyond to ensure customer satisfaction. Many reviews highlight the ease of purchasing vehicles, with staff members like Richard, Duncan, Kevin, and Caleb providing smooth, friendly, and professional assistance throughout the buying process. Customers have purchased multiple vehicles from the dealership, citing their excellent customer service and seamless experience as reasons for their loyalty. The dealership also offers helpful services such as pickup and drop-off for repairs, and staff members are willing to stay past closing hours to accommodate out-of-town customers. Overall, Kings Colonial Ford is recognized for its great customer service, helpful staff, and dedication to making vehicle sales and service a hassle-free experience, fostering strong customer loyalty.
The dealership did a quick job of completing an Recall on my vechicle and provided me with pickup and drop off help to and from the dealership. Everyone was super helpful and friendly! Only issue was there was another recall on my seatbelt buckle that was missed. I will take care of that on the next visit.
October 2025
Great dealership! Richard and Duncan were awesome to work with. I came in know what I wanted and they got me exactly what I asked for. Always a pleasure working with Kings Colonial
October 2025
Fixed my transmission with same day service and got me back on the road for a fair price!
