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December 2023 by Karen Bray
My go to place for my husband's jeans, He loves the softness and fit of Old Navy Jeans. And, my go to place for well, just anything!
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November 2023 by Holley Homan
I love visiting Brunswick Georgia that’s where my son and my daughter-in-law and my grandchildren live.I always find the best deals at the fall savings!
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July 2023 by Shelley Wheeler
Friendly staff always ready to help!
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July 2023 by Pink Woohoo (Di)
ON really had a very poor supply of Spiderman clothing, which I was out shopping for, they only had one white t-shirt to choose from and also offered the very least of any of the other stores that I stopped at to find them... But if you're not out looking for superheroes ?? it should be just fine for an average shopping experience...
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July 2023 by Rometta Armstrong
They have misleading sale signs and you don't find out until you get to the register. I pointed out that items were ringing up different prices than advertised but the cashier just said "so do you still want them or not". Pay close attention because they are looking to deceive you. The store is also too cluttered.
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February 2023 by L L.
Anita the manager was extremely unhelpful and made me feel unwelcome. I've been to many Old Navys across the country, and they always do exchanges for online orders. The policy is the same nationwide. In fact, every other location I've been to said policy is for the store to even exchange for merch in store, OR online order the items at an even exchange price if they don't have them in store, with free shipping to your home. I told Anita all of this at least twice, but Anita refused to make an even exchange for my exact items in a smaller size, which she said she even had in stock. This is fraud, as in deliberately misrepresenting corporate store policy.Idk if this was discriminatory against me for some personal reason, or if management at this store lies to customers to get out of the five minutes it takes to help someone, or if Anita is ignorant of how to do her job and needs to be retrained? Any which way, this is a major FAIL for Old Navy.I explained repeatedly what corporate policy was but Anita refused to honor it, which was bizarre. She basically decided to treat me against store policy which is discrimination isn't it? Anyway, she was super unprofessional, and on top of that, when she finished my return (instead of exchange) her demeanor was frankly hostile, like she was pissed I didn't fall for her bullying me to try to make me pay full price on items she should have exchanged at an even exchange.Absolutely horrific experience. Anita, IME is terrible as a manager, and has zero customer service skills. I sent a complaint to ON customer service for my wasted time and aggravation. This is NOT how this store is supposed to operate.
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February 2023 by phylicia007
Staff was not welcoming, and the store was junky
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January 2023 by Patricia Reynolds
They always have good deals on the clothes I need.
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September 2022 by Tim Prescott
Says it’s big and tall but just like every other store it’s false advertisement!!!! You have to order anything big or tall off line.
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May 2022 by Lauren Miller
Very well organized and clean store. The staff was very friendly. I just wish they sold more cotton tops for women.
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March 2022 by michelleecreates Michelle Lee
Clean stocked full great customer service
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March 2022 by Susan Watkins
Good place good prices
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March 2022 by Daphne Clark
Large selection but store itself, very messy!!
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March 2022 by Salty Caramel Sauce
My girls love shopping here
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February 2022 by Lorraine B
Had to return some items I bought online. Very pleasant staff and very pleased with how easy it was.
