JIM Ellis Automotive Group is a dealership that treats customers like family. Multiple reviews state it is the best dealership people have purchased from in all their years, making the process fast, easy, and no hassle. Customers report being listened to and receiving fair deals, walking away happy. The sales associates and managers are described as amazing, thorough, personable, and responsive, often going above and beyond. This includes entertaining children and ensuring smooth long-distance purchases. The service department receives strong praise as well, called the best in the state by one customer. Experiences are noted as very good with fair amenities, accurate work, and reasonable completion times. While occasional oversights happen, the true professionalism is shown in how the team responds. Management steps up to the plate and knocks it out of the park to make things right, ensuring clients are taken care of. This consistent care across sales and service creates customers for life who recommend the dealership without hesitation.
Perry M. did an excellent job . He was very professional and helpful when I came in to purchase my truck. Thank you
March 2022
David and Sean are part of the best service department in the state I've bought two trucks from them fixing to buy a third GMC 2500 truck from them. They make sure you are taken care of just an awesome group of people. Go do business with this dealership it's a great company.
November 2021
5 stars!!! Jim Ellis went out of their way to assist me in the purchase of my car - they knew I had to have it soon to be outfitted with handheld controls and they really went the extra mile to assist!! I’m extremely grateful!!! Highly recommended!!!!
