-
March 2024 by Reanna McKee
Got a very quick and helpful sizing, wore my new shoes out
-
March 2024 by Justin Wood
Friendly and super helpful
-
January 2024 by Mary Cropper
Very helpful and knowledgeable sales staff. Great selection of shoes. The fit is perfect. I would recommend this store to family and friends.
-
December 2023 by Steven Winslow
Excellent experience as store manager Emily was able to promptly find the exact running shoe and size I was looking for that day!Great service and staff all around!
-
December 2023 by Rana Obeidat
James and the staff so incredibly helpful, patient and knew exactly what fits my needs. Great selection. Highly recommend!
-
September 2023 by Reyna Santoro
Spectacular place where you find quality shoes, it is easy to park. The store is not that big but you can see a variety of shoes.
-
September 2023 by Mike Albright
Took my mother-in-law here as she has complicated feet. These guys were awesome and fixed her up pretty quick. They had a good selection of wide sizes.
-
August 2023 by Briannah Kemme
My husband and I went in to get some new shoes. Mine were for work and my husbands just for outside of work. Emily assisted us while we were in store and she was so kind and knowledgeable. It’s been about a month now in my new work shoes and I’m loving them! I just wanted to let this team know that they are doing a great job!
-
June 2023 by Lester Babb
The people who work at this store are great. Been shopping there for about five years and never had any problems
-
June 2023 by D R
I liked the service we received. They make it more personalized.
-
April 2023 by K Chan
Ultra Very helpful .. ended up staying over an hour there (15 min after closing), as Kyle .& James ensured I had the proper shoe before I left.I thought I was a 8.5/9, but I left with 9.5 shoes, because they actually listened .& catered to to my concerned.This was complete opposite of what I experienced at a running store in Peachtree Corners, as it appeared they were a bunch of salesmen that happen to run. They just wanted the sale (they kept pushing their clothes .& insoles on me).Will be back at NB
-
April 2023 by Cara Parnell
Very terrible customer service. Don't buy something and expect to be able to return it even if it's never been worn and you have the receipt. Let's hope corporate is more helpful then the staff there.
-
February 2023 by Lisa Ditty
Our Grandson Now Has Shoes To Match Our Shoes We Bought At New Balance In Alpharetta..
-
October 2022 by Patra Elder
I have recently had ankle surgery and needed a new pair of shoes to accommodate what I had done. I have worn New Balance before and love them so I decided to stop at this store first and I am so glad I did! I was immediately greeted by Emily and asked what I was needing. I told her my issue and she told me exactly the shoe I needed! She was so knowledgeable and helpful and pointed me in the right direction! She took her time and not once rushed me or pressured me! I was so appreciative of her help and the service! I will definitely be back when I need other items!
-
October 2022 by Diane Carr
Recently went to the store for a specific shoe. They didn’t have it in the store but were able to ship it to me within 2 days. Fabulous service!!
