Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs, and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Customers praise the store's friendly and helpful staff, who provide excellent customer service. Many have had positive experiences working with design consultants, who listen to their goals and preferences and recommend pieces that perfectly match their needs. The store's furniture, bedding, and accessories are designed to help customers create a beautiful and comfortable home. While some customers have expressed concerns about the durability of certain items, Pottery Barn is known for its high-quality products and has a reputation for resolving any issues that may arise.
Everyone is warm, friendly, and knowledge! Love this location!
September 2025
Bella at Pottery Barn was incredible at helping me design my space. Her ideas and creativeness have me so excited for our updates. Definitely recommend this location because of her!
September 2025
The store is always very friendly and helpful, with excellent customer service. I especially love working with Dana — she always makes the experience smooth and enjoyable.
