T-Mobile at Costco is praised for its excellent customer service. Reviewers highlight the professionalism, patience, and kindness of employees like Fernando Baza and Tammy, who effectively assist customers with phone issues and choices. Tammy is specifically noted for her ability to address numerous questions, transforming stressful situations into positive experiences. Ever W. also receives commendation for his knowledge and empathetic support. Overall, the staff at this location is seen as a valuable asset to the T-Mobile brand.
Hi,My name is Eva Chen,I would like to express my special thanks to Mr. Fernando Baza for his excellent service. He was very patient, kind, and professional in helping me resolve my phone problem. Thank you !
November 2024
I had to go to the corporate store for assistance because calling TMobile customer service was not helpful at all. Ever W. Was knowledgeable of what I needed to do and assisted me from the beginning to the end. He was professional, patient, empathetic.
May 2024
Fast and friendly service. Took the time to understand my needs.
