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“Jeremiah was very helpful. I came in there with my phone, not working.And doing weird things. I was so happy when it was working.When I left. Thank you, Jeremiah.”
“Akbar was very nice. Fast and prompt to help. He helped me connect my new phone to the cellular service.
I highly recommended stopping by the Buford location and asking for Akbar.”
“I love this location!! And Kesha makes it even better!! I went to a few other T-Mobile locations, but never received the service that I got from the Mall of GA location. Kesha is so patient and helpful. She truly makes this place great! Thank you for all your help. If you are looking for help, go to this location!!”
“I had a really positive experience at Verizon thanks to Victor. Even though I came in with an issue that didn’t result in a sale, he still took the time to listen, explain everything clearly, and treated me with respect the whole time.
He was patient, professional, and genuinely helpful, which I really appreciated. It’s not always easy dealing with situations like mine, but Victor handled it really well.
If you visit this location, I definitely recommend asking for Victor!”
“Today we had the most amazing experience. MD helped us and he was beyond phenomenal. I can in with myself our 12month old( who just started walking), husband and grandmother. Through the entire process our son was crying and acting up and MD tried to calm him down and talk to him. He also was very patient with my 75year old grandma who is hard of hearing. We ended up canceling her service and putting her on our bill for a much better rate than what she was paying. He explained everything to her more than once because she couldn’t hear and each time he was so sweet. With our baby crying I was also very over stimulated and on the verge of tears. MD WAS UNDERSTANDING, SWEET AND KNOWLEDGEABLE THE ENTIRE TIME. No matter how much my family was stressing everyone out lol. MD we loved you thank you sooooo much.”
“I went there today needing help with my tablet. The manager, John was there today and he went above and beyond to help me. He showed me how to text on the original Metro # on the tablet and fixed this problem I had with the tablet. Also showed me where to go on the tablet to look up a certain setting. Praying I don't have anymore problems with it. Alexis was there the other day I went in and helped me by showing me how to have a phone # that worked on my tablet and answering questions as well. Also Eric was there and helped as well. They all made sure to answer all the questions I had, not only fixed the problems I had on both occassions, but showed me some things to do with my tablet that I did not know about. Theese 3 were all very knowledgeable, helpful, kind, all had amazing customer service skills, and just awesome people all around. You could tell they wanted to help. I've been with Metro Pcs since basically the company opened, and these 3 have been been the best Associates to work with! So, thank you 3 SO much for making my experience with Metro an amazing one. I won't be going to another location from now on. I really appreciate it!”
“Excellent customer service by Valentina the Retail Store Manager. She helped us transfer our phone lines and phones over with no issues. She also informed us what the current deals are which I appreciate so much. Excellent service highly recommend”
“Hi,My name is Eva Chen,I would like to express my special thanks to Mr. Fernando Baza for his excellent service. He was very patient, kind, and professional in helping me resolve my phone problem. Thank you !”
“100% satisfied, Ayden had a #1 personality, I had to spend another $8.67 and he wanted to pay for me because he thinks I didn’t want to pay anymore but I told him it’s fine because as long as the company gives me a discount I’ll pay. I’m very lucky to find him it’s pretty far from my house but I still love to come here anytime I need him. Thank you so much cricket wireless for having him.”
“I dropped in the store just for some information. I’m a T-Mobile customer. I have been for many years. Even though what I needed to have taken care of couldn’t be done in the store, the two associates were very, very attentive to my needs and sent me in the right direction. Thanks for helping me out and doing it with a great smile, it’s an uncommon thing these days. Danny W.”
“Stopped by Metro by T-Mobile today, and I was so impressed with the service! I didn’t catch the employee’s name, but he was Korean and super friendly. He went above and beyond to help me with everything I needed and made the whole experience so smooth. Great customer service like this is hard to come by these days. Highly recommend this store!”
“Garret in Geek Squad is the best! Thanks, Garrett, for taking care of transferring data from my husband’s old computer to an external hard drive. You were fast and courteous and I appreciate all of your help!”
“I initially didn't have the best experience here but Tony really changed it up and made it perfect when I came back! He apparently speaks a lot of languages and was super helpful when setting up my phone. I've been around to different boost mobiles and this one is probably the best.”
“This location rocks. Now to be fair we all know Verizon has been #1 for sometime now but it’s the people in business I really admire.
I just grew my company internationally and needed an official telecommunications service provider, well there was a right the other guys in blue or red. Needless to say Red won! ?
Not only the business service is exceptional there attention to detail is up to my standards and I’m not easy to please.
Eric, and his associates made sure all of my 7 lines were taken care of. Business accounts are already tough to deal with but when your service provider understands your needs and has answers before you ask, there’s no other choice you can ever make.
“Can you hear me now” ? Glad I’m back it’s been to long! ?”
“We came and saw Bert a week ago because my son was having trouble with his phone charging. Not only was he able to solve the problem but he also saved us $300. We came back today to pick up his phone and once again we were service by Bert. The customer service is a 10+. I would definitely recommend him cause I know you’ll be taking care of just like we were.”
“Hey, I just want to take a quick minute to say the level of service at this Verizon store simply could not be any higher. Helen and Kiara both were superstars in helping me pick the best plan for me as well as a phone. They then helped me port my number from my previous provider. I saw the entire team serve multiple customers like this, and it truly was super impressive to watch them share their knowledge and help out so many people.”
“I LOVE wynaldo the genius HE IS THE BEST give my man a raise!! Supper amazing with custermer service, coolest, and truly makes me want to come back. He represents APPLE AMAZINH!!”
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“Went in to get a quote on a cracked screen for iPhone 15 pro max, Rocky then told me a price I couldn’t refuse. Then fixed it within 15 mins, couldn’t have asked for a better place.”