The UPS Store #4404 in Buford is a friendly and helpful local business offering a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable staff who provide excellent customer service and assist with various needs. Mellissa, the receiving clerk, is highlighted for her compassionate and efficient assistance, while Sam is recognized for his patience, kindness, and helpfulness in guiding customers through complex shipping projects. Jessica receives high praise for her positive attitude, professionalism, and detailed explanations of shipping options, including discounts for memberships and military affiliations. Customers also value the store’s willingness to help with packing large or awkward items, often finding staff members super friendly and attentive. The store’s staff consistently create a welcoming environment, making each visit a positive experience. Located on Buford Drive, just east of Gravel Springs Road and across from the Mall of Georgia, the store is committed to providing quality service and personalized support to all customers.
Five stars to the young guy... he creates the absolute best customer experience. Including and not limited to very efficient and knowledgeable service! Thanks UPS Buford Mall location😊
March 2026
Shelby should be especially commended for assistance in an issue I was having. She was able to solve it quickly with a smile on her face. This was the Buford Drive store at The Mall of Georgia
February 2026
I had a great experience at this UPS Store. The team was very helpful and knowledgeable, and they made the entire process quick and easy. It’s always a relief to walk into a place where the staff knows what they’re doing and genuinely wants to assist. I appreciate their professionalism and excellent customer service.
