Truist is a banking business that has made adjustments to ensure the health and safety of its clients and staff. Currently, teller services are available through drive-thru lanes, in-person visits are by appointment only, and some branches are temporarily closed or open with enhanced sanitization. Customers appreciate the friendly and helpful staff at this branch, noting that the team greets everyone with a smile and goes the extra mile to assist. Many have been pleased with the service, especially following the merger of BB&T and SunTrust, which brought about some changes but maintained high standards of customer care. Visitors have experienced excellent service, whether opening new accounts or seeking assistance, with staff members being described as great representatives. Despite some negative reviews elsewhere, this location generally receives positive feedback for its welcoming atmosphere and attentive service. Overall, Truist is seen as a reliable bank with dedicated personnel who prioritize customer satisfaction.
Horrible wouldn't cash a check to me from my mom, then called my mom like I was a up to criminal activity....disgusting
July 2024
Tellers and bankers need to be retrained on their processes. I shouldn’t have to take hours from work to keep going into their office because they keep messing up. Very disappointing experience with Truist, do not recommend this bank. Plus they were recently breached, so there goes the trust in Truist.
June 2024
So I came into this Branch to get temporary card since YOUR ATM ate my card and she refused to give it to me when another branch just gave me a temporary card….
