Verizon offers mobile, 5G home internet, and business services. Customers can visit the store in Canton, schedule appointments online, or use options like in-store pickup, free 2-day shipping, and same-day delivery. Reviews highlight both excellent service and some operational challenges. Multiple customers specifically praised one technician for being personable, professional, and efficient, noting he made them feel welcomed, comfortable, and never rushed. He thoroughly explained processes and provided seamless, patient assistance that exceeded expectations. Another employee was also commended for being super professional and polite, going above and beyond to help. However, wait times can be significant, with one report of a one hour and fifteen minute delay due to limited staff early in the day. Despite this, the quality of assistance from the technicians often results in high customer satisfaction and grateful recommendations.
Andrew was absolutely amazing - we had a complex change on our account and he worked it out to be the best value for our family. Highly recommend Canton Ga location.
May 2026
Andrew was the best. Helped in every way possible!! My iPhone 16 pro died on me. Not sure why or what happened. Tried going through the insurance and it was a nightmare! I needed a phone ASAP. When I explained the situation to Andrew he did everything he could to get me a phone.
Thank you again Andrew!!
May 2026
Awesome staff! Super helpful and made an often frustrating task hassle-free!
