Wells Fargo Bank has received positive feedback for its helpful staff and customer service. Visitors to this branch appreciate the assistance of employees like Kevin, who has been described as kind, professional, and accommodating. He helped a customer quickly resolve an issue related to viewing their mortgage without needing to open a new account and went above and beyond to assist others even right before closing. Another employee, Debbie, also received praise for her willingness to help customers with emergency banking needs on a Saturday, demonstrating a commitment to customer care. Additionally, Jorge provided guidance for notarization services, contributing to a smooth experience. However, some customers expressed concerns about the lack of privacy in the branch due to open cubicles. Overall, the branch is recognized for its friendly service and dedication to assisting customers with their banking needs.
Debbie Darnell is AMAZING!! She helped me with fraud charges and was so compassionate.
May 2023
Staff friendly and courteous. Thank you, Jorge, for Excellent customer service!
December 2022
Thank you so much to employee Debbie Abbott for helping my brother and I get some emergency banking business handled on a Saturday when she could have turned us away due to time constraints! Debbie, you were a real blessing!
