Cricket Wireless Authorized Retailer receives positive feedback for helpful and friendly staff, especially Katie and Alexis, who assist customers with device selection and accessories. DeAngelo provides professional and efficient support, including help with accounts. However, some customers express concerns about guest WiFi access requiring store staff to enter passwords, and recent declines in service quality, such as difficulties with bill payments and reception. Overall, the store is appreciated for its helpfulness, though recent experiences highlight areas for improvement.
Katie was the best at upselling and having great customer service ?
December 2023
Katie and Alexis were wonderful. Im new to cartersville and I went on Christmas Eve to get a phone for my daughter and they were so helpful and sweet. They both helped me out with finding the perfect device and accessories for my 10 yr old! Thanks again ladies!!
November 2023
I'm an 80yr old senior citizen and DeAngelo helped me tremendously with my Google account. Was very professional and efficient.
