Cricket Wireless Authorized Retailer receives positive feedback for helpful and friendly staff, especially Katie and Alexis, who assist customers with device selection and accessories. DeAngelo provides professional and efficient support, including help with accounts. However, some customers express concerns about guest WiFi access requiring store staff to enter passwords, and recent declines in service quality, such as difficulties with bill payments and reception. Overall, the store is appreciated for its helpfulness, though recent experiences highlight areas for improvement.
