CVS offers a range of services, including coronavirus testing for eligible individuals in select states. While the store is generally appreciated for its 24-hour availability, some customers have noted that the bathrooms close at 10:00 p.m. Many long-time users have observed that the pharmacy is struggling with overwhelmed staff, which can lead to mistakes. Despite this, customers are encouraged to be kind to employees who are doing their best. The night shift staff have received praise for their professionalism, helpfulness, and knowledge. Some customers have highlighted exceptional service from specific employees, who have gone above and beyond to assist them, including helping with product selection and rewards. Overall, while CVS has areas for improvement, many customers appreciate the dedication of the staff and the services provided.
Rude and uncaring staff. All I did was ask a simple question and was met with attitude. The so called minute clinic isn’t even functioning but advertised all over the building. I could not get out of there quick enough. Do better.
February 2026
Can't get to an option for someone to answer the phone. App does not show the right info. Slow service
January 2026
Cartersville cvs off Joe frank highway have excellent customer service services. Nate is wonderful and deserves a raise,
