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June 2024 by Edgar Martinez
Excellent service, they treated us the best I recommend them
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March 2024 by KJaye Lindsay
If you’re gonna pick up my bagged items and go thru them then shut down the self checkout! Hate to pull the race card but yes, I’m brown and yes the cashier was NOT.
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March 2024 by Ranell Kilgore
The WORST PHARMACY IN CARTERSVILLE! DO NOT USE THEM!
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March 2024 by Sara J
Drive thru pharmacy needs help, you should never have to wait 45 minutes for 7 vehicles to get thru.. inside just as bad
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February 2024 by Joel McCool
No health clinic........at either of the CVS in my town.
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February 2024 by Sgd 1957
Terrible customer service in pharmacy. I held on line for 12 minutes and no answer. Drove there to get my prescriptions and waited another 15 minutes in line. This place does not have enough help. The employees are doing all they can but cvs does not apparently pay enough to get enough employees. This has been going on for a year. It is time to move my business to another pharmacy.
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January 2024 by Kayla Beasley
Literally the worst staff I called said my sons prescription would be ready at 2:20 after waiting in line for a hour to be told very rudely that it wasn't and they couldn't even tell me when it would be. Changing to Walgreens across the st they are much better.
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December 2023 by Kayli Hilburn
DeAndrea was a great worker! Was sincere and sweet :)
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December 2023 by Brittany Fairbanks
The lack of effort, concern, or efficiency with this pharmacy is honestly pathetic. The pharmacist can be visibly seen through the drive thru line on her phone. Meanwhile prescriptions are delayed and it’s just supposed to be ok? What a joke. Save time, money, and sanity and just go somewhere else.
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December 2023 by Ronnie Watkins
Don't go through the drive through unless you have an hour to spend in line while the old lady inside is playing on her phone and visiting with her coworkers instead of taking care of the customers who are wrapped around the building. This was not an isolated incident as it happens every time I go to pick up a prescription. Going inside is no better. Time to transfer my scripts to a pharmacy that appreciates my business
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December 2023 by Cody Mullinax
My son as RSV dropped off his meds here at 11am today. went to work come back at 6 pm and I still have to wait on his meds to be filled. This place is stupid. Done with CVS
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November 2023 by Brandan Seiber
If i could give less I would. The pharmacy is the worst! The techs are rude! Deondra and Karen are the two worst ones! They tell you a script will be ready and you come back four times and 8 hours later it is done. You try and try to be nice and your treated horribly! What is going on here? This place is really going down hill bad! Take your money and go somewhere else! Run! Get people who actually care about you!
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November 2023 by Wesley Waters
Store is fine. Grateful they still have some open 24 hours. However, was informed while I was waiting on my prescriptions that the bathrooms close at 10:00 p.m.
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November 2023 by Donna F.
I have been using CVS for years. What I have observed is they are struggling in the pharmacy. Employees are overwhelmed and desperately in need of help. It is unfortunate that they are unable to provide better support for customers. I am sure they are very much aware of this. The corporate office of CVS, particularly, the wizards that determine staffing at the pharmacy, are concerned with the bottom line rather than customer service. Mistakes can happen under these conditions which can lead to problems. Please be kind to the employees. They are trying their best.!
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October 2023 by Robbie Satterfield
Bad experience they did not apply my credits and discounts with the coupons. And then the pharmacy when I moved here to use the CVS pharmacy I was told that they had the good RX plan even with my insurance, but when I tried to use it, they told me if I want a cheap medicine to go to Walmart. So I moved my prescriptions back to my old Pharmacy at Ingles. I’m done with CVS.
