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February 2023 by Charlene Pritt
This company was the best. My washing machine broke and they delivered me a new one same day. Great service. Would not use anyone else.
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May 2022 by Louise Adams
I'm happy to share my experience at Sam Franklin's store in Cartersville, GA. It exceeded all expectations, yet I knew it would!I made a major appliance purchase on Tuesday and on Wednesday it was professionally installed in my kitchen. The personal assistance and attention to detail in making my selection, the hassle-free arrangements for delivery and installation and the final on-premise operation and testing was totally customer focused. Sam Franklin's far and away beats the "Supercenter Stores" on Customer Service and I look forward to having them meet any service issues on this appliance! "Big Box" stores don't offer that!!Thank you Sam Franklin!!
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March 2022 by B.K. On The Air
The staff is fast, friendly and very knowledgeable. It’s a great store and a fantastic place to shop. ???? Highly recommended!
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January 2022 by tracy chastain
Best company and service in town! Will go above and beyond to make you happy. Superior staff and experienced professionals to install appliances. Can’t beat hometown businesses!
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January 2022 by Glenn Barnette
I have bought a dishwasher for a rental and a whirlpool washing machine for our house from them. Excellent people to deal with. My washer went out during Christmas (of course) so Monday I went in bought one they told me if I was flexible on delivery time it would be delivered soon. Well an hour and half later they called and were on the way. Very quick and neat install and haul away. Very courteous in sales and delivery.
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December 2021 by Debbie Reece
Our refrigerator went out and we went to a couple of big box stores but no one had one, they said anything would have to be ordered and would be next month before we could get it. My brother suggested trying Sam Franklin’s. We went and bam! They will deliver a refrigerator in the morning and also take away the old one! We couldn’t be more pleased!!
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December 2021 by Justin Earl
As a local business, I try to always use local business when I can. But here in Cartersville, some just make it hard with limited hours, limited selection, and high prices. I needed a washer and dryer today. Most of the big box stores just have display models and you order and get delivery a week or two later. When I asked friends who has stuff in stock to pick up, Sam Franklin's was recommended. I was very happy to see they opened 8:30am the day after Thanksgiving and they accommodated my need for a washer dryer today, even delivering and installing ( which I figured I would have to handle myself with such short notice). I am now a fan and will definitely be a repeat customer. Oh, and price... Competitive, and actually a better price than most had on the same model.
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September 2021 by Dorothy Shelby
Had ticket already prepared per phone call. Next day delivery.
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September 2021 by Willis Wake
Sam s business is they service what they sale. As always a great experience.
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August 2021 by E Hassell
Great customer service!
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July 2021 by Irish Perkinson
Great Store And Great Prices ? Great Delivery ??
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July 2021 by Steven Dick
Small store but great service.
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June 2021 by Alan Lane
Will always buy my appliances from my local stores. I always get good service from Sam Franklin's. They service what they sell. Alot better than Lowe's or Home Depot.
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May 2021 by randall yost
Wonderful family owned and prices are incredible!
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April 2021 by Sam Philliber
Sam and the team did a wonderful job taking care of us! They are a local, family business. They gave us a wonderful deal on a refrigerator for our new home and took care of delivery and installation. I highly recommend them!
