Sam Franklin’s Home Furnishing is highly praised for its excellent customer service and support. The store is known for its friendly and knowledgeable staff who go above and beyond to ensure customer satisfaction. Customers appreciate the quick and efficient service, especially when it comes to delivery and installation of appliances like washers, dryers, and dishwashers. The store offers personal assistance in selecting appliances, and their team handles delivery and setup professionally, often on the same day. Many reviews highlight that they only service items bought from their store, which simplifies warranty and repair processes. When appliances break down, Sam Franklin’s responds promptly, often fixing or replacing items the same day, with minimal hassle. The store’s focus on local, personalized service makes it a trusted choice over larger “big box” stores, especially for those seeking attentive support and reliable service. Overall, Sam Franklin’s is considered a top local business that delivers quality products and outstanding service, making it a recommended destination for appliance shopping and support.
I bought a washer and dryer from Sam Franklin's Home Furnishing Center in Cartersville. I discovered that this is where customer service extraordinaire and high quality appliances meet and hug! No more words are needed to extol the virtues of this family business that has served the Bartow County area for seven decades.
June 2025
Customer service is absolutely top notch. They're friendly, knowledgeable, listen to your needs, timely and thorough delivery of your purchase. Will never buy an appliance anywhere else!
November 2024
Awesome store. Love the owner/family history-hard working bunch of good people. I was in a bind, both my washer and dryer conked out in the same month. We are retirement age, tight budget. They had a great price for both. Delivery guys superb and Knowledgeable. Great staff, God Bless you all!
