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“I banked at this location as a teenager when they were Southern Bank and Trust and recieved superb service. I just recently opened an account back up. While Pinnacle as a whole has been great, I am a little fond on this location! Everyone is kind and acknowledges you with a smile. I recommend Pinnacle and this location!”
“Joseph, Adermis and Olga are always extremely helpful and professional with whatever I need. Especially during the time my mother passed away and assisting me with sorting through all the financial aspects of a death.”
“The drive thru in Clarkesville, Ga is always very friendly and helpful. They make you feel appreciated for your business and valued as a customer. Not always found in today's banking world.”
“EDIT: I received a phone call from one of the local mangers and an apology. She also gave me direct phone number so I can avoid dealing with anyone at their call center. This means a lot to me, I prefer to speak to someone locally when it comes to anything involving my money.Previous:I called this morning to get money wiring info for my attorney's office... After waiting on hold for 15min... I was told "tell them to just call the wiring line" than hung up on...! Ill take my money somewhere else”
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“Very friendly and personable Louise was a great one to handle our not too easy needs for checking acct. and direct deposit. Did all the work with knowledge and ease. We felt assured all would go well. I really enjoy using UCBI in Clarkesville!”