“The drive thru in Clarkesville, Ga is always very friendly and helpful. They make you feel appreciated for your business and valued as a customer. Not always found in today's banking world.”
“Just absolutely nothing like a hometown Community Bank. No matter what city I go to, this bank never fails me. Always willing to go the extra mile. Sheila was awesome today. The best Christmas present in a long time. She was kind and helpful and patient and went beyond the call of duty and her service today.”
“EDIT: I received a phone call from one of the local mangers and an apology. She also gave me direct phone number so I can avoid dealing with anyone at their call center. This means a lot to me, I prefer to speak to someone locally when it comes to anything involving my money.Previous:I called this morning to get money wiring info for my attorney's office... After waiting on hold for 15min... I was told "tell them to just call the wiring line" than hung up on...! Ill take my money somewhere else”
“I banked at this location as a teenager when they were Southern Bank and Trust and recieved superb service. I just recently opened an account back up. While Pinnacle as a whole has been great, I am a little fond on this location! Everyone is kind and acknowledges you with a smile. I recommend Pinnacle and this location!”