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“Shere-ann Shirley at Credit Union 1 was super helpful with a very complex problem with my account. She took the time to understand the issues, provide me with options, and help me get things resolved. Could not be more pleased.”
“I have happily been a member of Family First since 2012. I have always received great service and typically use FFCU for my loan needs. I recently leased a vehicle, which I regret, and tried to get out of the lease early on. I worked with Ms. Yolanda and she provided support and guidance. I listened to her recommendations and followed up a year later. Ms. Yolanda was still ready to support. I was able to buy out my lease with a cheaper monthly payment. We communicated via email and I went to the office to sign papers. The process was quick and easy with Ms. Yolanda communicating quickly and consistently throughout. Quick thanks to Ms. Kim for her kindness and support also. I recommend FFCU for your banking needs.”
“Received quality customer service however it is a bank and can take a little time depending on needs. Kaya was a Great help!
The building itself needs to be updated. It absolutely needs a more modern look and better lighting.
I'm a new member as of today, so TBD about service going forward.”
“Superb service by Jazzlynn & Leslie.
I opened new account and I was assisted perfectly by both. My sincere gratitude to Jazzlyn and Leslie. The Peach Tree location excels in all services.,
Diana Korsak”
“Antwonette was truly outstanding. After spending over a week speaking with several different banks and representatives about a very challenging situation, I was honestly feeling frustrated, discouraged, and unheard. Many of the people I spoke with were dismissive, impatient, or simply unwilling to take the time to understand the issue.
Antwonette completely changed that experience for me.
She was patient, professional, kind, and incredibly helpful from the very beginning. She actually listened — not just to respond, but to understand. She allowed me to explain the situation fully, asked the right questions, and was the only person who took the time to identify the best solution. Her customer service was exceptional, and she handled everything with such grace, empathy, and competence.
She was truly a godsend during a stressful situation. Antwonette represents exactly what excellent customer service should look like, and she deserves to be recognized for going above and beyond. I am very grateful for her help and cannot speak highly enough of her.”
8:30AM - 4:30PM
241 Ralph McGill Blvd NE, Atlanta
Credit Unions
“My mom went to renew CD's. The banking professional was so nice and knowledgeable about what she needed. She got great rates and we were in and out in no time. Great experience!!! ???”
“I'll like to give kudos to Tamia...aka Mia , for being so professional at her job. I felt so comfortable sitting in front of her...thank for your calm spirit, it help me to relax!”
10AM - 5PM
433 Moreland Ave NE, Atlanta
Credit Unions
“This is a hidden gem of a credit union. Yes they are small but they do a great job and truly care for their members. They have been my bank for about 30 years and I have always been glad they're here.”
“Shout out to one of the best customer service rep CULS has, Gordon! He took his time to help me navigate through the website and to set up my payments after unfortnate events happenedwith my debit card, he was so kind that he took my payment by phone and waive the fee because he understood what happened with my card and so I wouldn't feel so frazzled. Very knowledgeable of what I had to do and where I had to go on the portal. Thank you again Gordon, many blessings to you always.”
9AM - 4:30PM
3900 Crown Rd SE, Atlanta
Credit Unions
“I've been a member of the Atlanta postal credit union for over 25 years now and have received nothing but Profesional service, knowledgeable and polite service, from car loans to simple phone conversation”
8:30AM - 4:30PM
725 W Peachtree St NW, Atlanta
Credit Unions
“Been banking with them from 2005, when I started working for AGL Resources, now Southern Company Gas. Love the team - Alan, the bank manager, is always a delight to talk to and is very responsive to all my banking needs. Linda has been absolutely great getting us an unconventional loan to buy a second home and has helped us get a HELOC on that home as well. Could not be more pleased with the team and their service! Thank you all!!”
“The branch inside of Grady Health System is small but the service is always great. Located in the 2nd floor to the right.There's an ATM in the wall and it's always available.Check my pics and video for more info”
“I'm a new member of Center Parc credit union and I've been assisted by Shennice Joseph and she a great help with guiding me to become a model account holder with Center Parc credit union!!”
“These folks are friendly and so far no complaints! Having a relationship with a credit union never hurts so go for it. *this location is on Ft McPherson so be prepared to stop at the entrance gate as it is on base.”
“Doing business with this FMCU credit union has been SUPERB in every area of banking services to DATE!! Before my husband retired from the ARMY, we enjoyed all the benefits of membership and now that we are extremely glad that we still cherish our membership and adore all of the employees who are very efficient, courteous and SMART! Thanks again! Hoping the best for you in 2017!”
“I started out for a loan with a another person thank God I had kellissa she went head on process my loan with no worries it was phenomenal thank you Kelis for your help and your customer service five stars”
“Wait times can be long but these folks go above and beyond to help you. Worth the wait! Jennifer Griffin really pulled through for us in a pinch and we will eternally be grateful.”
“On 8/4, I went to the Atlanta Rd/Smyrna location, to get bank statements print-outs...which I was told there's a $5 fee, as it was a few minutes before 4pm closing. I was escorted to the ATM @ the branch, and withdrew $20...the young lady that assisted me didn't make it clear...that each months - statements is $5! So I left swiftly, didn't realize I didn't get my change until I stopped @ a restaurant. I called the Customer Service #, as IK they were closed, and spoke to a lady, whereas she emailed and or left a message with Saria.(unsure of spelling). I am very appreciative....that this Financial Institution has really worked with me with my loans. But I don't appreciate the young lady..
per her supervisor once she returned my call, letting me know about the particulars on my $20 and chamge! IK this is trivial but you can't just take it upon yourself, and make a decision for me how to apply my moneys without my acknowledgement!.Going forward please ask and be clear on the activity being presumed.”
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“Yana was amazing with opening my account. She was knowledgeable, informative, and extremely friendly and professional. I throughly enjoyed my experience and she made me happy to open my account with Wings. If she see this THANK YOU”