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“Superb service by Jazzlynn & Leslie.
I opened new account and I was assisted perfectly by both. My sincere gratitude to Jazzlyn and Leslie. The Peach Tree location excels in all services.,
Diana Korsak”
“Antwonette was truly outstanding. After spending over a week speaking with several different banks and representatives about a very challenging situation, I was honestly feeling frustrated, discouraged, and unheard. Many of the people I spoke with were dismissive, impatient, or simply unwilling to take the time to understand the issue.
Antwonette completely changed that experience for me.
She was patient, professional, kind, and incredibly helpful from the very beginning. She actually listened — not just to respond, but to understand. She allowed me to explain the situation fully, asked the right questions, and was the only person who took the time to identify the best solution. Her customer service was exceptional, and she handled everything with such grace, empathy, and competence.
She was truly a godsend during a stressful situation. Antwonette represents exactly what excellent customer service should look like, and she deserves to be recognized for going above and beyond. I am very grateful for her help and cannot speak highly enough of her.”
8:30AM - 4:30PM
241 Ralph McGill Blvd NE, Atlanta
Credit Unions
“I worked with Erica Lang and she was professional, kind, and patient for both of my visits. She kept me informed every step of the way about when documents and applications were being processed. She worked with me and my husband patiently when we had to send over copies of pay stubs and insurance proof because we didn’t have hard copies on hand - she was simply the most patient person I could have hoped to work with. She celebrated with me and my six year old when everything was approved and made my daughter feel seen and part of the process. I was never made to feel rushed or judged when making big decisions, I felt comfortable at all times. Erica: THANK YOU again for all your help. Couldn’t have driven away with a new car yesterday without you! 💕”
“I love my credit union, the Associated Credit Union is always happy to help you. The staff is always friendly and helpful. I am so so glad I bank with the Associated Credit Union.”
8:30AM - 4:30PM
1745 Peachtree St NE B, Atlanta
Credit Unions
“If I could give Brittney Jeter-Bolin more than five stars, I would.
I recently visited the branch to finalize a car loan and realized, at the worst possible moment, that I had left my wallet at home. After a series of unexpected challenges, I arrived feeling stressed and frustrated.
Brittney immediately put me at ease. She was patient, professional, knowledgeable, and genuinely kind. Rather than focusing on what couldn't be done, she focused on helping me find solutions. She treated me with respect, listened carefully, and guided me through the process with a positive attitude and a smile.
In a world where great customer service can feel rare, Brittney is a unicorn. She turned what could have been a very difficult experience into a positive one and reminded me how much difference one person can make.
Thank you, Brittney, for going above and beyond. Your professionalism, empathy, and commitment to helping others do not go unnoticed. Delta Community Credit Union is fortunate to have you on its team. Many blessings to you!”
“This is a hidden gem of a credit union. Yes they are small but they do a great job and truly care for their members. They have been my bank for about 30 years and I have always been glad they're here.”
“Shout out to one of the best customer service rep CULS has, Gordon! He took his time to help me navigate through the website and to set up my payments after unfortnate events happenedwith my debit card, he was so kind that he took my payment by phone and waive the fee because he understood what happened with my card and so I wouldn't feel so frazzled. Very knowledgeable of what I had to do and where I had to go on the portal. Thank you again Gordon, many blessings to you always.”
8:30AM - 4:30PM
725 W Peachtree St NW, Atlanta
Credit Unions
“Been banking with them from 2005, when I started working for AGL Resources, now Southern Company Gas. Love the team - Alan, the bank manager, is always a delight to talk to and is very responsive to all my banking needs. Linda has been absolutely great getting us an unconventional loan to buy a second home and has helped us get a HELOC on that home as well. Could not be more pleased with the team and their service! Thank you all!!”
“It is a great credit union although I don’t live in Atlanta I live in California I just had to open up an account and become a members at this credit union taking advantage of their online banking Coca Cola credit union ?”
8AM - 1PM 2 - 4PM
Public access is restricted, 4770 Buford Hwy NE, Atlanta
Credit Unions
“Nisha in Contact Services was amazing!! She was professional and her customer service lacks no luster. Thank you Nisha for all your support on today!????”
“The branch inside of Grady Health System is small but the service is always great. Located in the 2nd floor to the right.There's an ATM in the wall and it's always available.Check my pics and video for more info”
“I'm a new member of Center Parc credit union and I've been assisted by Shennice Joseph and she a great help with guiding me to become a model account holder with Center Parc credit union!!”
“I wanted to leave a review for Nick because he genuinely made such a huge difference for me. Not only did he completely help improve my situation and make my life 1000x easier, but he did it with so much kindness, patience, and professionalism.
It’s rare to come across someone who actually cares and takes the time to help people the way he does. He never made me feel judged or rushed, and he went above and beyond to make sure everything was handled and understood.
You can tell he truly cares about the people he helps, and I really hope he gets recognized for the impact he makes because employees like Nick are the reason people stay loyal to a bank. Thank you again, Nick — you are genuinely appreciated.”
“These folks are friendly and so far no complaints! Having a relationship with a credit union never hurts so go for it. *this location is on Ft McPherson so be prepared to stop at the entrance gate as it is on base.”
“The APCU always provides loans at reasonable rates. They also have been our chosen credit union/bank for decades. We are very pleased with their quality of service, variety of offers, and overall business practices.”
“Doing business with this FMCU credit union has been SUPERB in every area of banking services to DATE!! Before my husband retired from the ARMY, we enjoyed all the benefits of membership and now that we are extremely glad that we still cherish our membership and adore all of the employees who are very efficient, courteous and SMART! Thanks again! Hoping the best for you in 2017!”
“I started out for a loan with a another person thank God I had kellissa she went head on process my loan with no worries it was phenomenal thank you Kelis for your help and your customer service five stars”
“On 8/4, I went to the Atlanta Rd/Smyrna location, to get bank statements print-outs...which I was told there's a $5 fee, as it was a few minutes before 4pm closing. I was escorted to the ATM @ the branch, and withdrew $20...the young lady that assisted me didn't make it clear...that each months - statements is $5! So I left swiftly, didn't realize I didn't get my change until I stopped @ a restaurant. I called the Customer Service #, as IK they were closed, and spoke to a lady, whereas she emailed and or left a message with Saria.(unsure of spelling). I am very appreciative....that this Financial Institution has really worked with me with my loans. But I don't appreciate the young lady..
per her supervisor once she returned my call, letting me know about the particulars on my $20 and chamge! IK this is trivial but you can't just take it upon yourself, and make a decision for me how to apply my moneys without my acknowledgement!.Going forward please ask and be clear on the activity being presumed.”
“I visited this branch last week and was assisted by Jazmine. When I was directed to her for my visit, I immediately felt good and cracked a small smile. As expected, she did not remember me but I definitely remembered her. She was the teller for my visit around Christmas and knew she would be of great help this time as well. During this visit, she answered all my questions and was very attentive. She waited patiently as I had to make a phone call to another business to confirm some information I needed to complete my transaction. Through it all she remained calm with all the questions I asked. Very polite, courteous, and professional. Thank you again!”
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“Received quality customer service however it is a bank and can take a little time depending on needs. Kaya was a Great help!
The building itself needs to be updated. It absolutely needs a more modern look and better lighting.
I'm a new member as of today, so TBD about service going forward.”