Hertz Car Rental - Columbus Metro Airport
Car RentalHours:
3250 W Britt David Rd Suite 110, Columbus GA 31909 Hours
About Hertz Car Rental - Columbus Metro Airport
Hertz Car Rental at Columbus Metro Airport (Georgia) is highly praised for its excellent customer service and helpful staff. Customers appreciate the staff members, including Sierra and Dominique, for going above and beyond to assist with reservations and ensure a smooth rental experience. One reviewer mentioned that Sierra took the time to resolve a reservation issue, providing a good car and reducing stress during their trip. Another customer highlighted Dominique’s kindness and willingness to help, making their experience pleasant and efficient. The staff is described as fast and friendly, often able to assist on the same day in urgent situations. There is some concern about the condition of older vehicles, with one reviewer noting the need for fleet refreshment at this location. Overall, customers feel satisfied with the service received at this Hertz location, appreciating the staff’s willingness to resolve problems promptly and provide good vehicles. The Columbus GA airport team also effectively addressed an issue originating elsewhere, showing their dedication to customer satisfaction.
Most Recent Reviews
November 2023
Fast, friendly and efficient staff! They made the car rental process painless.
November 2023
I thought the staff was great, got my car ready for me ASAP and had me on the road quickly.
September 2023
Excellent service, very attentive and professionalism, treatment and kindness. Personalized attention.
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- Columbus, Georgia