“Milo and Q are great employees! I came in wanting to upgrade my 2 phones and didn’t want to deal with spectrum customer service over the phone. They made the process quick, easy, and we enjoyed great conversation while phones were set up. They were so personable and willing to help. Couldn’t have asked for a better experience!”
“Neva (hope im spelling that corrctly) and Killian were amazing. They listen to my concerns and helped me with what I need. I will definitely be coming backmto this location.”
“Vanescia Holman hooked us up!!!!
BEST customer service- helpful, funny, and very knowledgeable. Ask for her- you’ll get her undivided attention and she’ll get you in and out quick!!!!!!”
“O and Rodney are what true honest customer service should be T-Mobile should make them official spokes persons for their company these two guys deserve recognition within the T-Mobile community for their exceptional knowledge of T-Mobile products and services.”
“My husband and I purchased 3 new phones a few weeks ago, and unfortunately my text messages would not transfer from my old phone to my new phone through Smart Switch. DEJA CANNON at the Verizon store on Veteran’s Pkwy in Columbus, GA spent 5 LONG, tireless hours troubleshooting my phone issue!
I have NEVER seen anyone exhibit this level of patience, dedication, and professionalism while working with technology. Not once did she become frustrated or give up. She remained kind, determined, and incredibly knowledgeable throughout the entire process.
Thank you SO much again, Deja, for your kindness, professionalism, and expertise! Verizon truly needs more people in customer service like you who provide Top Tier customer service!”
“Travon and LaMarcus came by to fix an issue. They were professional and personable. They even liked my little yappy dogs. Service was very timely. They were very patient when I had to call my husband for some information I didn't know.”
“Wow has been a very good service for us. Their rates are always among the lowest and we have very few interruptions. When we have had issues over the years, they were promptly addressed. I work from home and their service works even during power outages. I just use a battery backup for the modem and router and keep working. Very reliable for us.
Historically, the only issue I had with them was one-year pricing. I used to have to call every year to get it repriced. That is no longer a thing. Now, they will allow you to lock in your price. Awesome!
Tip: Most ISP's charge an equipment fee of at least $10/month. You can buy your own modem/router and drop this fee from your bill. They last for years and easily pay for themselves.”
“Briana Li did an amazing job helping me upgrade and successfully lowered my bill at least $60. I truly am glad I stopped by. I seen a lot of reviews about her so to actually experience her is wholesome and knowledgeable. Tell her Collins sent you!!”