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“Ms. Gina was so amazing! When I tell you I had a full day of complications pertaining to porting between customer representatives from Straight talk & MetroPCS. She took the time out in-store and made sure I didn't leave until my calls were coming back in. Her personality, patience, and positive customer service attitude will take her a long way. I truly appreciate her wisdom, being informative, all of her help!”
“This is a public announcement. This is the best cell phone company to go to. I had no problem getting my cell phone through them. Good customer service. They are very patient. They know how to deal with customers. I’m giving you good advice if y’all want a good working phone this is the place to go to. I had no problem with them. The best cell phone company is these people right here”
“For someone who had never broken a phone and then did it twice in one week, this place was amazing. My phone was fixed both times in less than an hour each time. Great place to take your phone for repairs.
Thank you,
Twice”
“The associat that help us was EXTREMELY THOUGHTFUL AND HELPFUL! I would definitely recommend others to ask for Kelsey! She has been more helpful than any other person associated with Verizon.”
“better than the main location they are really helpful. They try to help and like the other location they just say you have to call customer service for any everything that you ask. That’s the worst location. This is a really good location.”
“Ashley was amazing! Went the extra mile to get a print out, and other things that I desperately needed that day. Love a good customer service gal. Thank Ashley!!!”
“I had a great experience coming to this location super clean and Ashley was super great and so sweet she took care of my needs and I got 2 free tablets walking out the door she was amazing and the store smelled so good and clean I felt so welcomed.”
“Bre the sales rep did a wonderful job helping me port from Metro to TMobile and made the process simple and painless. She even saved me money. I’m so grateful and leaving with a smile ?”
“Just came from Atlanta and The big guy in there helped me alot with switching companies him and the owner was Quiet helpful throughout the whole process i will be back”
“I had a problem that wasn't able to be fully resolved. However, Kelli stepped up to the plate and did resolve most of the issue!!!! She shows exemplary managerial skills and a great mindset. Please go see Kelli at Metro by tmobile on Airport Thruway.”
“The representative named Bri treated me well and helped me with all my questions and concerns. She?
She was patient with me and help me select a phone and also transferred my contact information to my new phone. Very knowledgeable about my situation and things that she did not know, she called her boss to get the correct information to give me. I thoroughly enjoyed my experience at this Cricket location!”
“I have to give kudos to Dorothy and John at the Verizon/Russell store in Columbus, GA! They both spent a lot of time upgrading and transferring my phones. Both employees have the patience of “Job” and never were flustered by the time we spent or the additional customers that came in. Please let both Dorothy and John what a delight it was to have such great customer service in a world where we don’t see it anymore.”
“I highly recommend Paggett's sales and repair I dropped my phone and the floor I shattered my screen and messed up my camera and the lady did all of the in 20 mins they also have great prices 50 for a screen repair and 50 to fix my camera I would definitely go here again if I broke my iPhone again NOTE: they only do Apple iPhones but the ship Apple iPads to get fixed THEY DO NOT FIX ANY ANDROID PRODUCTS”
“Overall the best !! When you go ask for Terrance ! Always get you right & he’s a very sweet guy. Any problem you have with your phone he can FIX ! He do his job right and will get you out quickly !! Again OVERALL THE BEST !”
“I was having problems with my phone for a long time like phone calls not coming through and Eric tried everything to help me until he fixed it !!100/10Definitely will be back”
“Top notch service. Zay from the get go was doing everything he could to get my lady a new phone that she would love and be happy with and save us on the price as well.”
“So nice to go somewhere wherethe people actually do their jobs without being weird to me . They were polite and helpful. I know because everyone in this area is obsessed with me in this area, they did randomly bring up last year, but in the nicest way, once without mocking me, which was actually very appreciated. Unfortunately didn't know much about phones at all, but it was nice to talk to humans who are going to heaven ?”
“Seamless Service. The professionals at the store on Buena Vista Rd were quick to serve and hooked me up right away. Less than 15 minutes I had a new phone with my contacts etc. Professional, courteous, teamwork and respectful.”
“I went to pay for my mom’s phone bill and ended up buying her a phone at a great price. I’m really grateful for the kind explanation. Compared to other places, this seems like the best!”
“I am rating this metro 5 stars because of the beyond excellent service i received 13 street Metro phone store and their dedication to helping their customers! I was told about new flex plan and decided to get it, only to have to turn around days later to phone turned off along with new tablet included with plan! Ms. Dee the Metro Representative handling my service at the time helped me to get everything resolved and is why this store gets these 5 stars! Note: customer service wasn't to quality standards but all in store employees i encountered were all helpful and did an excellent job in making me feel like a valued customer! Thank you!”
“I've been in this store multiple times and have always had a great experience when I come in! Patrick is my go-to man for anything that I'm looking for, in terms of phones, accessories, and anything else that may interest me. It's also really nice to have a casual conversation with him, and he stays professional about it.
Overall a great store and great customer service, I'd recommend this store to anyone needing help or wanting to start service with AT&T.”
“Your rep Sam was an amazing employee with a lot information and answers to every question. He was patient and extremely helpful in getting my lines up and running and the transfer of my number from prepaid to post paid.”
“O and Rodney are what true honest customer service should be T-Mobile should make them official spokes persons for their company these two guys deserve recognition within the T-Mobile community for their exceptional knowledge of T-Mobile products and services.”
10AM - 6PM
3127 Macon Rd b, Columbus
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“Vee was the absolute best sale rep I’ve ever experienced in my time with Verizon she made sure she explained everything very well she was very professional. She also made sure to show me what my next bill will be from my current bill. I’m very satisfied from my visit today.”
“If you are looking for a great place to purchase another phone or accessories, this is your place! Go in and see Curtis. He was awesome! He is very personable and great to work with! He will definitely take good care of you. My family will definitely be back for all of our mobile needs! Thanks again for your help Curtis.”
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“Couldn't believe the care this rep took with me Travis really took care of the hole prosse from getting my pin from my previous provider to transfer all my info and getting my phone running 10/10”