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“Ms. Gina was so amazing! When I tell you I had a full day of complications pertaining to porting between customer representatives from Straight talk & MetroPCS. She took the time out in-store and made sure I didn't leave until my calls were coming back in. Her personality, patience, and positive customer service attitude will take her a long way. I truly appreciate her wisdom, being informative, all of her help!”
“This is a public announcement. This is the best cell phone company to go to. I had no problem getting my cell phone through them. Good customer service. They are very patient. They know how to deal with customers. I’m giving you good advice if y’all want a good working phone this is the place to go to. I had no problem with them. The best cell phone company is these people right here”
“This place is amazing! Lane was super communicative which I appreciated! He fixed my iPad and made sure to call me to let me know when it would be ready! It did take a day for it to be done but that was no problem because he let me know at drop off! He was super nice and made sure to keep me informed about everything!”
“better than the main location they are really helpful. They try to help and like the other location they just say you have to call customer service for any everything that you ask. That’s the worst location. This is a really good location.”
“My phone messed up, had to get a new one. Jennifer is the store manager. She helped me by explaining everything. She showed me the best phone and plan to fit my needs. Jennifer was so patient and understanding. She also politely put me in my place when my frustration about the situation came out. She took the time to help me activate the new phone and recover info. Great service.”
“Chasity is one of the ones that nice and helped me get the perfect phone for me she’s great at her job she’s nice to everyone that she helps. She’s fantastic at her job”
“Briana Li did an amazing job helping me upgrade and successfully lowered my bill at least $60. I truly am glad I stopped by. I seen a lot of reviews about her so to actually experience her is wholesome and knowledgeable. Tell her Collins sent you!!”
“Rosh & Ash was literally the best . Help me get in and out with a phone and was very patient and customer service was definitely a 10/10 ! Highly recommend this location .”
“I just left this location (Woodruff Rd.), and I got the best service i've ever gotten in my life at any phone service place. The two ladies, Liz and Alexa, deserve a raise. They were both absolutely outstanding! I came in just looking to add home internet and I left with a new phone,a new tablet, and wifi! I couldn't be happier! Thank you, Liz and Alexa!”
10AM - 7PM
3517 Victory Dr Ste A3, Columbus
Mobile Phones
“The representative named Bri treated me well and helped me with all my questions and concerns. She?
She was patient with me and help me select a phone and also transferred my contact information to my new phone. Very knowledgeable about my situation and things that she did not know, she called her boss to get the correct information to give me. I thoroughly enjoyed my experience at this Cricket location!”
“I highly recommend Paggett's sales and repair I dropped my phone and the floor I shattered my screen and messed up my camera and the lady did all of the in 20 mins they also have great prices 50 for a screen repair and 50 to fix my camera I would definitely go here again if I broke my iPhone again NOTE: they only do Apple iPhones but the ship Apple iPads to get fixed THEY DO NOT FIX ANY ANDROID PRODUCTS”
“I have to give kudos to Dorothy and John at the Verizon/Russell store in Columbus, GA! They both spent a lot of time upgrading and transferring my phones. Both employees have the patience of “Job” and never were flustered by the time we spent or the additional customers that came in. Please let both Dorothy and John what a delight it was to have such great customer service in a world where we don’t see it anymore.”
“My first time there the person who serviced me was very unprofessional and nonchalant. However I went back to give this location a second chance a different person was there and the service was outstanding, very professional and understanding!”
“I am rating this metro 5 stars because of the beyond excellent service i received 13 street Metro phone store and their dedication to helping their customers! I was told about new flex plan and decided to get it, only to have to turn around days later to phone turned off along with new tablet included with plan! Ms. Dee the Metro Representative handling my service at the time helped me to get everything resolved and is why this store gets these 5 stars! Note: customer service wasn't to quality standards but all in store employees i encountered were all helpful and did an excellent job in making me feel like a valued customer! Thank you!”
“I was having problems with my phone for a long time like phone calls not coming through and Eric tried everything to help me until he fixed it !!100/10Definitely will be back”
“I went to pay for my mom’s phone bill and ended up buying her a phone at a great price. I’m really grateful for the kind explanation. Compared to other places, this seems like the best!”
“So nice to go somewhere wherethe people actually do their jobs without being weird to me . They were polite and helpful. I know because everyone in this area is obsessed with me in this area, they did randomly bring up last year, but in the nicest way, once without mocking me, which was actually very appreciated. Unfortunately didn't know much about phones at all, but it was nice to talk to humans who are going to heaven ?”
10AM - 7PM
4105 Buena Vista Rd # I, Columbus
Mobile Phones
“Seamless Service. The professionals at the store on Buena Vista Rd were quick to serve and hooked me up right away. Less than 15 minutes I had a new phone with my contacts etc. Professional, courteous, teamwork and respectful.”
10:30AM - 7PM
3512 Buena Vista Rd, Columbus
Mobile Phones
“The owner provided great customer service and a great price on my new iPhone. He was patient and very knowledgeable about the products. I would definitely refer anyone to his business. I look forward to doing more business with him in the future. Stay blessed.”
“Milo and Q are great employees! I came in wanting to upgrade my 2 phones and didn’t want to deal with spectrum customer service over the phone. They made the process quick, easy, and we enjoyed great conversation while phones were set up. They were so personable and willing to help. Couldn’t have asked for a better experience!”
“Desmond was extremely knowledgeable and helpful with my decision on a new phone. Everyone else was just as friendly and kind. I drive all the way from Metro Atlanta just to come here for any phone issues. Thank you guys for always having great customer service!”
“I've been in this store multiple times and have always had a great experience when I come in! Patrick is my go-to man for anything that I'm looking for, in terms of phones, accessories, and anything else that may interest me. It's also really nice to have a casual conversation with him, and he stays professional about it.
Overall a great store and great customer service, I'd recommend this store to anyone needing help or wanting to start service with AT&T.”
“Neva (hope im spelling that corrctly) and Killian were amazing. They listen to my concerns and helped me with what I need. I will definitely be coming backmto this location.”
“O and Rodney are what true honest customer service should be T-Mobile should make them official spokes persons for their company these two guys deserve recognition within the T-Mobile community for their exceptional knowledge of T-Mobile products and services.”
“Vanescia Holman hooked us up!!!!
BEST customer service- helpful, funny, and very knowledgeable. Ask for her- you’ll get her undivided attention and she’ll get you in and out quick!!!!!!”
“Customer Service top tier!! Miss.Kiana I can't say thank you enough ?this young lady went over and beyond getting me setup with a great deal!! Run don't walk & ask for my girl Kiana??”
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“Came in to the store to upgrade was very concerned with keeping my info and getting it transferred. Kristy was very helpful and made sure all my information was transferred and got me in and out. Highly recommend this location”