Lids is a popular destination in Columbus for hats, offering a wide selection of officially licensed MLB, NBA, NFL, NHL, and NCAA gear. Customers can choose from various styles, including fitted, snapbacks, dad hats, flex fits, and knits from top brands like New Era, Nike, and Adidas. The store also features a Custom Lids option for personalized hats. Reviews highlight the excellent customer service, with staff members being friendly and helpful. One employee went above and beyond to provide restaurant recommendations, enhancing the shopping experience. However, some customers noted that staffing issues occasionally lead to longer wait times. Overall, Lids is appreciated for its variety and commitment to customer satisfaction.
Tonya and tae did a wonderful job on my hat i am so pleased
September 2024
Just wanted to give a shout out to Tanya who wasn’t only helpful while buying a hat, but she was just a lovely person! She was so sweet and communicative, even went out of her way to give us several great restaurant referrals as we are from out of town. Thank you for your hospitality, we LOVED all three of your recommendations... read full comment
September 2024
🐐🔥10 of 10.. I appreciate the customer service most… they custom game real crazy too.. manager did that hat in pic I’m outside with… don’t matter if the staff low.. 5 mins from closing.. somebody gone take care of you.. see you ladies again soon..
