National Car Rental
Car RentalHours:
3250 W Britt David Rd, Columbus GA 31909 Hours
About National Car Rental
National Car Rental in Columbus (CSG) provides a convenient and friendly rental experience. Customers appreciate the ease of skipping the counter and choosing cars directly from the aisle, along with managing their rentals through the Emerald Club app. The staff at this location is highly praised for their helpfulness and friendliness, often going above and beyond to assist, especially with last-minute rentals. They make an effort to remember returning customers and their preferences, creating a welcoming atmosphere. The manager and assistant branch manager are recognized for their professionalism, positive attitude, and outstanding customer service. Even in challenging situations, like flight cancellations due to storms, staff members, including the manager, work to ensure customers are not stranded and receive the service they need. Overall, this location is known for great service, helpful staff, and a positive rental experience for business travelers and locals alike.
Most Recent Reviews
August 2025
Courtney went above and beyond! She stayed 30 minutes after closing to make sure I got my rental car. Excellent customer service—professional, kind, and dedicated. Truly appreciated!
May 2025
Always a great experience- I rent frequently for business travel, and the staff is fantastic in any city, but especially in my own hometown!
April 2025
Janel, the Manager, at Columbus airport was great. Very professional, personable, and provided outstanding customer service!
More Comments(32)
Other Information
Specialties: Pleasure, Leisure, A C, Cooling
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