“I hardly ever do reviews but I think these workers deserve to be mentioned. I needed to mail a laptop to a lady who had left it in Columbus, GA and was already in north GA. when she realized she left her laptop at our office. She was headed for a new life and a new job further north. She called to see if she had left her laptop in our office, and she had. I originally went to the competition Fedex. They were not helpful at all and you could tell they just wanted to get off and go home. So, I drove just a couple of blocks down to UPS. It was five minutes till 6:00 when I went through the door. Yes, I was running. I was still greeted with a smile by Matt and Amanda. I'm sure they would have liked to close on time too. But they didn't act like it. They were happy to help. They wrap the computer safely and advised the fastest way to get there would be Monday. They never indicated I was holding them up at closing time. We even shared a joke and laughed. It was true customer service! I am now a loyal UPS fan. You just don't find customer service like that all the time. This is the first review I have given in years!! Kudos to my new friends, Matt, Amanda and Sam at UPS on Bradley Park in Columbus, GA for great customer service!”
“We have been using their services for years. Always dependable service, wonderful employees and good owners. Looking forward to future transactions with them.
See our YouTube channel Coolest Life.”
“Lexi who works in the printing department is amazing! There were a few issues with my banner orders, but she handled them all very well. We had to call each other back and forth a few times to try and figure out some details, and she was always very responsive and always had a positive attitude. She was incredibly helpful and her customer service was excellent. Shout out Lexi! And thank you for being so patient and helpful with all of my urgent issues! :)”
“I frequently use this UPS because of the convenience and friendly service. The past two times I've been there Vin assisted me. He helped me save money on my returned packages and offered his assistance when asked without an attitude. I observed how patient he was with an elderly lady that was in front of me. He seems to love his job and he works well with the public. Great customer service at this store.”
“My name is Grace, I would like to express my sincere appreciation to the FedEx team in Columbus, Georgia. When they noticed that my address was incorrect, they proactively contacted me, updated the delivery information, and re-routed all of my packages to my new address the day as requested. Some of the packages were quite heavy since they needed to be delivered to my second-floor apartment, and I truly appreciate the team’s support in ensuring that I received all my essential items on the very first day in my new home.
A special thank you to Cameron for her exceptional service. She not only assisted with the delivery but also kindly followed up with a phone call to confirm that I had received everything. I’m truly grateful for the effort and care shown by the entire FedEx team.”
“I had such a wonderful experience at this FedEx location today! Amy helped me, and she was genuinely one of the nicest and most helpful people I have ever dealt with. She was so friendly, patient, and kind and made the whole experience easy and enjoyable.
What really stood out to me was how genuinely sweet she was. She even gave me some perfume she had that smelled absolutely amazing, which was completely unexpected and such a thoughtful gesture! It’s not every day you come across someone who goes out of their way to make a customer feel so welcome and appreciated.
Amy is an absolute gem and definitely deserves recognition for the way she treats people. FedEx is very lucky to have her! Thank you so much, Amy, for making my day a little brighter. I will absolutely be coming back to this location because of you! 💜”
“This place has Professional Service and the people are willing to help in all aspects of your packing or shipping need. Very reliable and very courteous. Does not have a notary”
“When I need to go to a UPS store here in Columbus this is my store. I truly appreciate the excellent customer service I receive every time I go. Glenda is always helpful and professional. I appreciate her for being patient and professional with all of my needs at UPS.”