Storage Xxtra in Columbus, Ohio, offers standard drive-up storage units to keep your belongings. The facility is fully fenced and gated with coded keypad entry, and it has video cameras surrounding the area. The business prioritizes customer service, providing flexible billing options and a 12-month rate guarantee. Customers can pay their monthly bills online and set up autopay. The staff, including Penny and Theresa, are praised for their exceptional customer service, warmth, and willingness to go the extra mile to assist customers. Clients express gratitude for the helpful and welcoming environment at Storage Xxtra, with one reviewer stating that "God blessed me when he gave Storage EXxtra to me to store my furniture." Overall, the reviews highlight the business's commitment to providing a positive self-storage experience for its customers.
This is my 3rd time storing with Storage Xxtra and the ladies there are the ABSOLUTE BEST!!! They are fast, efficient, and the kindest people you will ever meet! I had the privilege of working with Ms. Don'Resha this last time and she was wonderful! Thanks you ladies! Please go see them for your storage needs.
May 2024
GOD blessed me when he gave Storage EXxtra to me to store my furniture because the people that helped me were truly helpful ,and that is what I needed.Thanks Storage EXxtra!
August 2023
Penny was soooooo sweet and amazing she thoroughly helped me find the storage unit that was perfect for me:l she made me feel comfortable and was very welcoming. thank you penny for everything
