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“Bought a Silverado in early 25, unlike years past when it was Bill Heard rip off center, the sale went smoothly and no crazy talkin sales pitches. I got a good deal and recently just had my second service with oil change and rotation. I can't remember who I dealt with the first time but I made a point to get their names this time because the service advisors have been so professional. Their names were Becky and Thomas . Aso everyone that I have come into contact with have also went way over and beyond... even the young lady at front entrance, also the strait shooter I met yesterday in extended warranties, Derrick.I hope all these employees are appreciated by the managers and owner because this is the type of service that makes me want to come back and buy again.”
“I went in yesterday and spoke with Randy. He was absolutely awesome and such a pleasant and professional person to speak with. Even though I was unable to find what I was looking for at this point in time, I highly recommend going to see Randy! I will be returning some time in the future!”
“Great experience. They worked around our planned vacation. The service writer Robert did a great job. Appreciated his time spent getting our repair approved with our extended warranty company.”
“I just purchased my second vehicle from this dealership. They are family owned, and friendly, finance in-house, honest and fair. Great clear understood communication and knowledgeable on their inventory. They have most one owner cars and they are checked out before going on the lot. Go by and check them out for yourself. I purchased a 2014 GMC Acadia Denali and the process was easy.”
“Having bought 3 other cars from CarMax the whole experience was simple. EJ was on top of his game as well and provided what we needed and answered any questions we may have had. I would recommend him to anyone that needs a new car or truck. He is a top notch guy and goes above and beyond to help you through the whole process in a timely manner.”
“I bought a Honda from Brent and he is an amazing sales person! It was a quick and easy process! I would 100% recommend for anyone trying to buy or finance a car. Thank you Brent for the amazing service! - Shannon”
“Jasmine and Lennox were extremely communicative, patient, and attentive. The entire process of the purchase and paperwork was smooth and easy to understand. Would recommend to others.”
“Found a motor on Facebook had to have it. It so I talked with Mason and went to get it. Motor checks out good. In and out swap proper folks there. GO CHECK THEM OUT”
“Sale of vehicle went smoothly, quickly and pick-up of vehicle was great. Carvana associate, Craig, called ahead and confirmed timeframe of pickup as planned. Craig was very polite and professional in every manner.”
“I am very pleased with my buying experience with Willy Herold Automotive. I don't have the best credit history but they still worked with me and put me in a vehicle that was really nice. Andy and Janet were very helpful with all the questions and financing. Thank you guys! ?”
“Best place to shop nice people who are upfront and honest with great prices i would 100% recommend this place if you want a great car and great experience also they were very professional 10/10 on everything”
“Our experience was wonderful. Staff was very friendly and accommodating to our needs of a reliable vehicle. Payments are reasonable and affordable! They do their own financing so there is no credit check. Wonderful caring staff!”
“John was calm cool and collected the entire process. He made everything smooth from beginning to end with a smile and laugh to go along with it. Thank you for everything.”
“Carson was very nice and friendly. He made the process very fast and easy. He was also genuine and understanding with our needs . 10/10 will recommend coming here”
“Friendly people, great customer service not pushy. Ladies are treated with the utmost respect.I have bought two vehicles here , very happy. Best place to buy a vehicle in Columbus , great prices .”
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“Anna was very patient and kind and she took her time to explain everything and help go with the best possible solution definitely will recommend for anyone trying to get a car DRIVE TIME IS THE PLACE TO GO !!!!!!”