Cricket Wireless Authorized Retailer is highly regarded for its excellent customer service and helpful staff. Customers have praised the store for going beyond expectations, with staff members like Breely, Brittany, and Terra providing professional, patient, and accommodating assistance. One customer appreciated how staff quickly fixed their phone issue, even accommodating their neurodivergent needs and offering additional perks like free HBO Max. Another reviewer highlighted their positive experience switching from another provider, noting Brittany's professionalism and patience. Terra was commended for resolving a phone issue in just minutes, demonstrating the store's commitment to helping customers, especially those who may find technology challenging. Overall, the store is seen as a place where staff genuinely care, offering friendly, attentive service that keeps the spirit of hospitality alive. The team’s dedication makes customers feel valued and supported, making Cricket Wireless a trusted choice for their wireless needs.
My wife and I went to the Cricket store to get help for my cell phone that had gone whacky on me..Being in our 60s,we struggled with trying to get it fixed.A young lady there, named Breely,fixed it..She was great .Thank you..
August 2024
Had a great experience with Brittany she was very professional,patient and went above and beyond with our visit we switched from metro to cricket so far so good 😊
August 2021
When I go in or have a problem and call I always get the help I need I have recommended and still will recommend them going there.
