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11AM - 8PM
1947 Mt Zion Rd, Morrow
Electronics
“Muraad was very patient and took the time needed to help my mother transition to a new phone. We appreciate people who exhibit patience and genuine kindness. Thank you for making this transaction seamless!”
“Thank you beautiful ladies; today i had the worst experience at another metro, luckily i came down here and these wonderful ladies helped me out and made me feel welcomed and heard!!! truly appreciate yall for helping me . this is my main location ill come to for help!!!”
“great customer service!!! highly recommend! we went to another tmobile before on panola road and they treated us horribly! this store helped with no issues! job well done!”
“With a little bit of work, Jairus got me right with a new iPhone 17 Pro Max upgrade AND saved me money. I got out of there in a decent amount of time and with good service.”
“The staff was very nice and welcoming. They were able to get me some good deals since I've been a customer for 10 years and even got rid of some fees I was paying for from the last store I was use to shipping at. Thank you all for the great service Zee and Jerry and offering something to drink while we wait!!”
“Excellent service ! No stress, professional and timely, very nice customer service and clean waiting room. Very helpful for my next visit as well! Thank you both for your service I really appreciate it! Price was reasonable given today’s price increases on things. ?????”
“SHOUTOUT MUNIR HELPED ME TRANSFER MY NUMBER FROM MY BROKEN IPHONE XR TO MY IPHONE 14 MAX PRO THAT I HADNT HAD IN SERVICE FOR MONTHS ONLY FOR $25! MY MAN GOT ME RIGHT GO TO THIS LOCATION!”
10AM - 7PM
2375 Wesley Chapel Rd #4, Decatur
Electronics
“Jasmine was so amazing and she helped me to switch from another carrier. She stayed with me through the whole long process and was very helpful. I'd recommend Jasmine and Carla both at this location!!!!!!!”
11AM - 6PM
4525 Glenwood Rd Suite J3, Decatur
Electronics
“I was in the Glenwood Flea market looking to make some copies (print a page). Leia from this shop offered to do it. I cringed initially at paying $1.50 per color page. I guess we can all just blame the "covid clown show" for all the price increases.
Anyways she did it no problem. Just email docs to her. Glad to support a respectable, black owned business.”
“Good customer service really does MATTER!!!! My elderly father always seems to break his little flip phone and normally when he does we go to the Metro Store right across the street from The Westend Mall. But on the last couple of times when his phone broke we went somewhere else. And if it didn’t seemed like we were getting overcharged the service rep just came off rude. This time though when he broke his phone we went back to The Metro Store across from The WestEnd Mall. Wow what a difference,….. the service Rep Taliah was so nice, courteous, and why did it seem like we got the same phone but for half the price Lol. Ms Taliah bought me up to dates on some gas savings and restaurant savings I can receive on my phone plan and I got a free Samsung Tablet for my father so he can listen to his music. Thank you so much Ms Taliah!!!! Best customer service in The WestEnd and ATL for SURE!!”
“I’ve had many phone providers. T-Mobile has the best service. When traveling the US it’s been the most reliable service. No issues at all. Internet never gives me an issue now. Thanks T-Mobile.”
“The store was clean as a whistle. I did have to wait for about 15 mins because others were being serviced.
Jay was the person to help and she got the job done. She was very clear with everything and was fast at it. I’d recommend going to her when she is there.”
“Jimmy is amazing! I ordered a radio for my car and the wiring wasn’t compatible. Jimmy managed to figure out a way to make it work, which I’m very thankful for because it’s been difficult trying to find a replacement that actually fits where the previous radio was. I showed up without even calling assuming he would tell me I needed to order something else and to come back another time, but he made it work and had it installed in less than an hour. The price was great and he was super friendly. I would definitely recommend this place and Jimmy!”
“Kyle was awesome and helped me out. He was great to talk to. The new staff at this location has been great so far, the previous staff was horrible so I'm glad to see they have changed it up.”
10AM - 7PM
2375 Wesley Chapel Rd Ste 15, Decatur
Electronics
“My sister and I had the pleasure of being serviced by Ms. Latrice Green. I was somewhat reluctant to go to this Iocation because of the negative reviews, but decided to give it a try since it was in my sister's neighborhood. I'm so glad we did. Ms. Green provided excellent customer service. My sister was transferring her service to Metro and the process took a while to complete, given several challenges that we experienced with AT&T. Through it all, Ms. Green remained calm and professional while assisting us as well as several customers who came into the store. Thank you, Ms. Green, for the excellent service that you provided.”
10AM - 8PM
1980 Mt Zion Rd, Morrow
Electronics
“Customer service is good - for the most part - and the many years purchasing from them. I would suggest to a friend. However, don't purchase an extended warranty - it's not worth it.One incident, I was back and forth with Best Buy and the TV company. I lost, and it wasn't honored. Maybe it's my fault for not reading the fine print.”
10AM - 7PM
2556 Wesley Chapel Rd, Decatur
Electronics
“The owner Tevin was absolutely awesome!! He repaired my iPhone within 5 mins! I was so amazed, he was very professional, wonderful customer service, and the pricing for repairs was great. I am truly grateful for his awesome work. This will be my go to for all my family phone repairs and accessories. Thank you so much ?”
10AM - 7PM
2636 M.L.K. Jr Dr SW #25, Atlanta
Electronics
“Day was extremely patient, thorough, and knowledgeable. His customer service skills are impeccable! I am a loyal cricket customer because of him. Keep up the good work Day!”
10AM - 7PM
4192 Jonesboro Rd, Forest Park
Electronics
“Thank you, Jorge, for everything. You really helped me so much. You went above and beyond to make sure I got my iPhone 16e, and I couldn’t be more grateful. As a worker at the Cricket store, your dedication and willingness to go the extra mile made the whole experience smooth and stress-free. I really appreciate all your help!”
“John handled my phone needs as a five star manager. His customer service was excellent and he took his time to help me through a tough situation of having lost a phone. He was patient and thorough. I personally believe this young man will be in senior leadership at some point. Great service!!!”
10AM - 8PM
6681 Jonesboro Rd #101, Morrow
Electronics
“Ms.Jessica has helped my family Christmas last year save funds switching over to cricket and also today helping my entire family on a family plan. I think yall should go check her out. Her energy, personality, confidence and niceness is very warming…. The way she breaks everything down and explains everything to you is awesome… thanks for helping me switch over… I’m looking forward to being wit Cricket Wireless for many many years to come.
One more thing she always have the phone you’ll need & looking for and if she don’t have it I promise you she’ll get it just to put smiles on her customers faces
Have a blessed day thank you again Jessica”
“I can't say enough about this place.I've been to plenty of pawn shops and never got this good of energy and this great of a service! I will definitely be coming back and referring friends!”
“the employees are the most professional people that I’ve encountered since i came to this store a yearago. They were knowledgeable of their product, got me in and out, and very informative. I also appreciate them walking me through a few things to save storage on my phone. This store is definitely the Cricket wireless heros, with Top TIER customer service!”
“I recently got a free tablet when I got a new phone using my upgrade, the customer service was very nice and helpful, I'm glad I decided to come to this location, I recommend this Metro store to everyone”
“This location just opened and was mostly stock. They had plenty of associates who was shelving items. A little wait at the register but the cashier was nice so no big deal. This store should be a good fit for the neighborhood.”
10AM - 8PM
6616 Tara Blvd Ste A, Jonesboro
Electronics
“Went in to switch carrier and the 2 ladies that helped my family and I were very nice. Made the process fast and easy. First time cricket customer thank you ladies!”
“The two brothers (Alex & Paul) that run this place have been nothing but AMAZING every time I visit this location. They have been so helpful and patient with all my cell phone needs over the last few years & wish I had the power to give both of them raises or promotions. The two other metropcs locations within a mile radius have given me the worst customer service compared to this place and I am thankful I found them. Thank you Alex & Paul!!!! Keep up the great work! You guys are definitely valued in this neighborhood!”
“These ladies had this location smelling wonderful, they had the best music playing, they were friendly and helpful and we chatted like old friends, best metro I’ve ever been to, hands down ?”
“I had a great experience today at the Cleveland ave. T-Mobile location. I came in to upgrade my phone and the associate was knowledgeable, kind, and helpful, which made the process very smooth.”
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“This place is amazing… Ask for Mr. Rob because he has professional customer service skills and he was able to explain my warranty for my battery to mein a way that I could fully understand. You really know how to treat your customers Me. Rob, and thank you for your kindness”