Cricket Wireless Authorized Retailer is highly praised for its exceptional customer service. Customers frequently mention the helpful and knowledgeable staff, particularly highlighting employees like Alex, Avery, Ms. Mae, and Ms. Ginna. Alex is recognized for her patience, especially with senior citizens and those facing phone issues, and she effectively resolves problems with a friendly attitude. Avery is appreciated for being welcoming, respectful, and professional, even helping customers who had difficulty finding directions. The staff’s positive attitude and professionalism stand out, with many customers feeling valued and well taken care of. Ms. Mae is commended for her multitasking skills and excellent service, even during busy times. Ms. Ginna received praise for her helpfulness and positive energy when assisting with multiple phone purchases. Overall, the store offers a welcoming environment with staff dedicated to providing great customer service, making customers feel appreciated and satisfied with their experience.
Alex is truly amazing, I went in with a problem with my phone and bill she got everything straightened out. Great customer service, very knowledgeable thanks so much for all of your help.
September 2023
Great customer Svc - Itzel helped me setup my new phone & saved me $$$Thanks guys!
August 2023
Alex was great. She got me set up quickly and was very helpful in starting a new phone line. 10/10
