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10AM - 7PM
1830 GA-20, Conyers
Mobile Phones
“I had an issue with a phone that was outdated. I had a family member to purchase me a new phone from one location of cricket on one side of town. However due to a disability I have with my eyesight I was unable to complete the process of transferring one phone to the next. The fact that I do have this disability I rely on Uber or someone taking me from place to place which is costly. I went into the store on highway 20 and a young lady Brittany was there to assist me she was super sweet very open and honest about what was going on with my phone is super helpful. Due to the new system that is in the cricket system that they were having to use she called for help with her supervisor Miss Jolene unfortunately the only thing negatively that I can say is I pay one fee when the phone was purchased for the setup and then I had to pay that same fee the very next day for them to do it for me. Although it had already been paid to the place where I purchased the phone. It was explained to me that I would need to have gone back to that store in order to not have been charged that other money.I think that is something that should be looked at within the cricket system because if she was able to pull up to see that I have purchased just a previous day, then it should have been honored that setup fee so I ended up having to pay that fee twice in just 2 days”
“Came here yesterday at 3pm. The staff is so sweet and wonderful. I would 100% recommend this store. We left around 5 something but that’s only because it took a minute to port my phone over from consumer cellular to AT&T. They run off the same towers so it took a min. To port the number over. Not the staff’s fault. So if you are with consumer cellular and wanting to switch to AT&T, it might take a min to do that. Please don’t get upset with the staff”
“Victoria sets the standard for customer service! She always has a friendly, polite, & helpful attitude! She always knows the promotions! I love it when she's there to help me! She makes the most of my visit!”
“Duvoughn was very helpful and calm. My phone was not working the past 2 days as I was traveling and he was able to get my phone working immediately. Thanks for being patient”
“Came in to get my Suunto Core repaired and a separate battery replaced. They worked on both, but the Suunto wouldn’t cooperate. They took the time to explain and offer follow on service via another vender. Honest and reasonable; I’ll be back!”
“Great service, Great prices. When I dropped Sprint in 2015 and went to Metro PCS, I have never looked back. No constantly calling them due to dropped calls. No rudeness from ignorant customer reps that hate their job and the customers. Sprint was hell. Metro is Heaven!”
“Veronica and Geraldo went above and beyond - Metro PCS needs to recognize them in a big way - they are so knowledgeable - this was the best customer service experience I've had in a long time - I truly appreciate them
Lauren McElligott”
“I was in T- Mobile on Monday to buy my new phone.Tyniah & Eric provided me with great customer service and my phone is working great. I will definitely be recommending my friends and family members to go to T- Mobile and buy there phone from both Tyniah & Eric. Job well done and keep up the good work!!!”
“Visited the Salem location in Conyers today and Ms. Jasmine’s customer service was top tier. The is the BEST experience I’ve ever had with Metro or any phone company for that matter. Thank you, Ms. Jasmine”
10AM - 7PM
2198 Salem Rd SE Ste A, Conyers
Mobile Phones
“Tara H & Jasmin at Store 2198 Salem Road Conyers were so very helpful with my purchase and setup of my new iPhone 13. They deftly must be commended for excellent customer service..Thanks so much! V Taylor”
“I loved my service the guy that runs the so is so sweet and kind. Very quick work . 100% satisfied will go back again and recommend anyone that needs help with there phone to come to him. I paid less for my screen and charger port to be fixed then I would buying a new or used phone. I highly recommend.??”
“It was a honor to visit the establishment today but most of all I had the opportunity to meet with Savannah, one of Salesman of the store. She was one of best salesman that you would want to meet.
Every question I asked was answered very professionally she volunteered information that was very helpful to me. Very nice young lady and I really enjoyed meeting. Thank you Again for your support.”
“Ms. Lucy is great! She has always been helpful and kind. We will not do business with anyone else. This is our go to for phone and phone accessories. We have been using her for quite some time and we enjoy going to get store. Thank you Ms. Lucy! You are great and we appreciate you!”
“I have had great customer service every time I have been to this location, the young lady who has helped me with any problems I have had, is very professional and friendly”
“Xfinity service agent this location was courteous, prompt, and politely took care of my needs... She and this location gets 5 stars from me... Unlike the Stonecrest Xfinity store”
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“I had an amazing experience working with Meka at the Verizon store. She was incredibly helpful in setting up my business account and made the entire process smooth and stress-free. What really stood out was how she went above and beyond—she even took time out of her day to come by my house to make sure everything was set up properly. That level of dedication and customer service is rare to find. I truly appreciate her professionalism, patience, and commitment to helping her customers. Highly recommend working with her if you get the chance!”