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10AM - 7PM
1830 GA-20, Conyers
Mobile Phones
“Jacmel and Heze provided exceptional customer service. It had been a very difficult week for me, and I was trying to get a new phone. They were incredibly patient, kind, and understanding throughout the entire process. At first, I was told I would need to put down $500, but they went above and beyond to help me transfer my number and find a solution that worked for my situation. Their honesty, integrity, and genuine willingness to help truly stood out. These young men are an asset to this store. My visit was a pleasure, and I truly appreciate the compassion they showed. Mental health is very real, and the way they took the time to understand my situation and help me meant more than they know. Their generosity and professionalism made a stressful experience much easier. I will definitely be back. Thank you both for your outstanding service!”
“I had an issue with a phone that was outdated. I had a family member to purchase me a new phone from one location of cricket on one side of town. However due to a disability I have with my eyesight I was unable to complete the process of transferring one phone to the next. The fact that I do have this disability I rely on Uber or someone taking me from place to place which is costly. I went into the store on highway 20 and a young lady Brittany was there to assist me she was super sweet very open and honest about what was going on with my phone is super helpful. Due to the new system that is in the cricket system that they were having to use she called for help with her supervisor Miss Jolene unfortunately the only thing negatively that I can say is I pay one fee when the phone was purchased for the setup and then I had to pay that same fee the very next day for them to do it for me. Although it had already been paid to the place where I purchased the phone. It was explained to me that I would need to have gone back to that store in order to not have been charged that other money.I think that is something that should be looked at within the cricket system because if she was able to pull up to see that I have purchased just a previous day, then it should have been honored that setup fee so I ended up having to pay that fee twice in just 2 days”
“I have had another great experience at AT&T with Yodit’s assistance. She was able to clearly present all available options and guided us to choose a good package along with the devices we ordered. Thanks you AT&T and Yodit.”
“Veronica and Geraldo went above and beyond - Metro PCS needs to recognize them in a big way - they are so knowledgeable - this was the best customer service experience I've had in a long time - I truly appreciate them
Lauren McElligott”
“They fixed my google 6a screen. Although I had to come back the next day because I wanted original screen. He made it happen. I confirmed it was and is indeed original screen. Phone been working fine.”
“Victoria sets the standard for customer service! She always has a friendly, polite, & helpful attitude! She always knows the promotions! I love it when she's there to help me! She makes the most of my visit!”
“I loved my service the guy that runs the so is so sweet and kind. Very quick work . 100% satisfied will go back again and recommend anyone that needs help with there phone to come to him. I paid less for my screen and charger port to be fixed then I would buying a new or used phone. I highly recommend.??”
“Great service, Great prices. When I dropped Sprint in 2015 and went to Metro PCS, I have never looked back. No constantly calling them due to dropped calls. No rudeness from ignorant customer reps that hate their job and the customers. Sprint was hell. Metro is Heaven!”
“Went there yesterday July 28, 2026 Was Greeted by Stacy Manager on Duty I Assumed She was very Polite and Respectful and Most of All very Helpful in the Way She assisted me she also was very Patient as well I was also provided with some Vital Information to questions asked my overall Experience was great 100 %”
10AM - 7PM
2198 Salem Rd SE Ste A, Conyers
Mobile Phones
“I’ve been with Cricket for 20 yrs plus
I must say that the folks at this location (Tara , Javi) were ABSOLUTELY WONDERFUL by far! The true definition of above & beyond! Extremely helpful, kind, friendly, totally professional. They stayed open past closing to help my wife & I get situated with our new phones. I know they were ready to go, but NEVER made us feel any negative vibes, or uncomfortable. Two Beautiful humans being that deserve so much praise for their selfless service.
I want to say Thank You, Thank You
Thank You!!! THIS WILL be our store forever. I highly recommend this location to ALL.”
“Visited the Salem location in Conyers today and Ms. Jasmine’s customer service was top tier. The is the BEST experience I’ve ever had with Metro or any phone company for that matter. Thank you, Ms. Jasmine”
“I had the pleasure of working with Jahmerah and Zakiyya they really helped me make the best choice in my service selecting a good quality phone for me and my son.. They were really nice the process was so easy and smooth I love my phone and my Watch I never had an Apple Watch and it was very much needed I'll def be back for more items they were good spirited and energy was top tier. They both were very insightful on information I can now use Amazon prime with my service which I love.. Thank You both”
“I have had great customer service every time I have been to this location, the young lady who has helped me with any problems I have had, is very professional and friendly”
“Xfinity service agent this location was courteous, prompt, and politely took care of my needs... She and this location gets 5 stars from me... Unlike the Stonecrest Xfinity store”
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“The sales rep lied about everything just to make a sell. When I called Verizon later they said everything i was told was not correct. The district manager contacted me about this visit and I went back up there and he apologized and corrected all the the issues I had, I was very satisfied with the effort he put in to make thing right.”