Metro by T-Mobile is known for its friendly and knowledgeable staff, particularly the manager, Jahmerah, who has been praised for her exceptional customer service over the past four years. Customers appreciate her quick and patient assistance, often following her to different stores for her expertise. She helps resolve issues efficiently, as demonstrated by a customer who had a problem with ACP enrollment and was assisted in just five minutes. Jahmerah also goes the extra mile to ensure customers find the right products, as seen when she helped a customer replace a broken phone and upgrade other electronics. Overall, the team at this store is dedicated to providing great service and support.
The manager there Jahmerah has been holding it together for the 4 years I been going to this specific store she sometimes runs the other stores too and u will follow wherever she goes because she's so knowledgeable nice and patient always gives a good deal and explains what I'm paying for and she's quick with it too.
April 2023
Special thanks to “Jhemerah” For her outstanding customer service. I broke my phone, I couldn’t Leave without A phone due to work conditions. Jhemerah insured that I not only received the phone I wanted, She also upgraded my other electronics as well. Thank you guys so much for all of your hard work and effort!
April 2023
Special thanks to “Jhemerah” For her outstanding customer service. I broke my phone, I couldn’t Leave without A phone due to work conditions. Jhemerah insured that I not only received the phone I wanted, She also upgraded my other electronics as well. Thank you guys so much for all of your hard work and effort!
